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Client Intake Specialist

Client Intake Specialist

Offit Kurman, P.A.Vienna, VA, US
7 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Client Intake Specialist manages the firm's client engagement process, including running conflicts checks, evaluating submissions of client and matter information, and enforcing file opening policies and procedures. The ideal candidate will have experience running and assessing conflicts checks within a law firm, knowledge of specific software such as InTapp and Aderant, and exude strong communication, problem-solving, and client management skills.

Responsibilities :

  • Review electronic client / matter submissions through Aderant Expert and Intapp, ensuring data quality control and matter approval.
  • Perform conflict searches and evaluate results for conflicts of interest.
  • Collaborate with Legal Administrative Assistants, Attorneys, and firm management to ensure compliance with policies and procedures.
  • Draft and send engagement letters to clients.
  • Track engagement letters for countersignatures and save them in the firm's electronic document management system.
  • Communicate potential issues and possible improvements regarding the engagement process to management.
  • Other duties, as assigned.

Requirements :

  • Demonstrated customer service skills.
  • Excellent communication and interpersonal skills.
  • Ability to work with tight deadlines.
  • Strong time management, multitasking, prioritization, problem-solving, and analytical skills.
  • Superb attention to detail.
  • Qualifying Experience :

  • Bachelor’s degree preferred, but equivalent work experience may be substituted.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Law firm experience and knowledge of conflict-of-interest interpretation highly preferred.
  • Experience with Aderant Expert, Intapp, DocuSign and / or Adobe Sign, and NetDocuments preferred.
  • Apply now for consideration.

    EEO Statement : We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to diversity and inclusion in our workforce.

    Disclaimer : This job description is not a contract, and the firm reserves the right to modify duties and responsibilities as needed with or without notice.

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    Intake Specialist • Vienna, VA, US

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