Prior Authorization Coordinator
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
AmeriPharma's Benefits
Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and team-building events
Casual Fridays
Job Summary
We are seeking a highly organized and detail-oriented Prior Authorization Coordinator to join our dynamic pharmacy team. This individual will play a key role in ensuring timely and accurate submission, follow-up, and approval of prior authorizations and appeals for medical and prescription services. This role supports patient care by minimizing delays in treatment and works closely with healthcare providers, insurance carriers, and internal teams.
Schedule Details
Location : On-Site (Training in Orange, CA; position based in Laguna Hills, CA post-training)
Hours : Monday to Friday, 8 : 30 AM 5 : 00 PM
Duties and Responsibilities
Ensure timely, accurate submission, follow-up, and approval of prior authorizations for medications and medical services
Review requests and documentation for completeness and accuracy; ensure all supporting materials are submitted
Communicate with healthcare providers, insurance companies, patients, and internal teams to clarify and resolve authorization issues
Assist in gathering and submitting documentation to support medical necessity appeals
Proactively manage and track authorization requests, expirations, and renewals
Document all interactions with stakeholders in the system clearly and consistently
Log all prior authorization details (e.g., approval dates, billing units, procedure codes, authorization numbers) into the patient profile
Collaborate with clinical, billing, and intake departments to coordinate and resolve outstanding authorization or billing issues
Stay current on payer-specific guidelines and regulatory requirements regarding authorizations and appeals
Maintain compliance with company policies, procedures, and applicable laws and standards
Complete required daily, weekly, and monthly reports as assigned by leadership
Perform other duties as assigned
Experience and Skills Requirements
Minimum of 2 years of experience in prior authorization, preferably in infusion services, specialty pharmacy, or a medical office
Strong understanding of Medicare, Medicaid, and Managed Care reimbursement and prior authorization requirements
Familiarity with medical terminology, insurance processes, and prescription medications
Demonstrated ability to work in a fast-paced, high-volume environment and manage multiple priorities
Strong analytical, critical thinking, and problem-solving skills
Excellent verbal and written communication skills
Intermediate-level proficiency in Microsoft Excel, Word, and experience with electronic health systems or pharmacy software
High level of attention to detail and accuracy in documentation
Ability to work independently and as part of a collaborative team
Preferred Qualifications
Experience with appeals and insurance claim processing
Prior experience working in a paperless workflow environment
Experience with EMR, CPR+, or prior authorization platforms
AmeriPharma's Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
Physical Requirements
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP / EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class.
Prior Authorization Specialist • Laguna Woods, CA, United States