Partner Platform Product Director

Product Director – Consumer & Community Banking Technology

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Consumer & Community Banking Technology, you will lead innovation through the development of products and features that delight customers. As a leader on the team, you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.

API Marketplace owns developer experience for Consumer & Community Banking and Partner developers. You will be responsible for the partner-facing portal that supports partner onboarding, discovery, document management and support.

Job Responsibilities

Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.

Develop, own and operate partner-facing API platform.

Ensure seamless connectivity for external-facing APIs.

Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets such as cost, features, reusability, and reliability to support growth.

Coach and mentor the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.

Own product performance and be accountable for investing in enhancements to achieve business objectives.

Required Qualifications, Capabilities, and Skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications.

Experience developing and owning a self-service platform and partner-facing platform.

Extensive knowledge of the product development life cycle, technical design, and data analytics.

Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Experience driving change within organizations and managing stakeholders across multiple functions.

Preferred Qualifications, Capabilities, and Skills

Recognized thought leader within a related field.

Prior experience in API development.

Prior experience in open banking, credit cards a plus.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

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