Patient Account Specialist I (2610) - Central Billing Office

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Join to apply for the Patient Account Specialist I (2610) - Central Billing Office role at Tidewater Physicians Multispecialty Group

Tidewater Physicians Multispecialty Group is actively seeking a Patient Account Specialist to work out of our Central Billing Office in Newport News. Tidewater Physicians Multispecialty Group (TPMG) is comprised of over 200 physicians and advanced practice clinicians and is the largest physician-owned groups in Tidewater. The schedule is full-time work hours, Monday through Friday.

Position Summary

The Patient Account Specialist is responsible for maintaining the database of records to ensure smooth transaction for all financial processes including payment plans, pre-payment arrangements, charity, collections and bankruptcies.

Major Duties And Responsibilities

• Take incoming calls that are not worked by reception and assist patient.
• Must answer phone calls from patients and all TPMG emails only.
• Responsible for posting patient payments.
• Work with collection agencies, process incoming bankruptcy notices, creating and maintaining budget plans.
• Responsible for delinquent reports by creating, reviewing and submitting the report to your assigned location.
• Employee must review returned delinquent reports and process locations requirements.
• Responsible for posting collection checks from various collection agencies.
• Responsible for transferring patient credits on patient accounts.
• Employee will be responsible for correcting patient addresses in the system and ensure the patient receives an appropriate statement.
• Review and research accounts in the old practice management system.
• Responsible for sending patient to collections, once thorough research has been completed.
• Responsible for Delinquent / Bad Debt accounts.
• Responsible for creating spreadsheets in Excel – delinquent or collections accounts for the locations or Collection agencies.
• Responsible for uploading and transferring files to collection agencies.
• All other duties as requested by the Office.

Knowledge, Skills And Abilities

Education / Training / Requirements

PHYSICAL DEMANDS

SUCCESS FACTORS

Come join the team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Hospitals and Health Care

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