Program Manager FT

Responsibilities

POSITION SUMMARY :

Under the oversight and direction of the Graduate Medical Education Director, the Program Manager works directly with the Program Director and is responsible for the operational management of the Residency Program. The position requires a comprehensive and detailed understanding of national ACGME accreditation policies and a high degree of initiative and independent judgment. The ACGME describes the Program Manager position as "A member of the leadership team and is critical to the Program's success."

The Program Manager will continually assess and direct a wide range of programmatic issues, including long-range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and residents regarding a wide range of issues, and managing internal and external program relations.

Qualifications

QUALIFICATIONS :

• 3-5 years of office administration experience required. Previous graduate medical education and / or healthcare services experience preferred.
• Working knowledge of software applications including Microsoft Word, Excel, and PowerPoint. Experience in working with graduate medical education web-based software (New Innovations) or other web-based GME Program Management software.
• Excellent written and verbal communication skills, detail oriented. Ability to organize information. Handling sensitive information with absolute confidentiality. Make decisions independently and escalate issues as needed. Handle multiple projects / tasks simultaneously.
• Supervisory responsibility : Provides administrative supervision and guidance to residents regarding administrative issues, due dates, and deadlines. May supervise, train, and guide new coordinators or administrative assistants within the residency program.

EDUCATION / LICENSURE :

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