Talent.com
Casey Volkswagen
Service AdvisorCasey Volkswagen • Newport News, VA, US
Service Advisor

Service Advisor

Casey Volkswagen • Newport News, VA, US
30+ days ago
Job type
  • Full-time
Job description

Service Advisor - Join the Winning Team at Casey Auto Group!

Are you a customer service expert with a passion for cars? Casey Auto Group, a family-owned business with over 60 years, is seeking a motivated and dynamic Automotive Service Advisor to join our team.
This is your opportunity to be the trusted link between our customers and our expert technicians, all while building a rewarding and stable career.

At Casey Auto Group, you'll be the face of our service department, helping customers feel confident and cared for.
You'll work with some of the best American and import vehicle lines, from entry-level to high-end luxury.

Why You'll Love It Here:

  • Customer Champion: This role involves direct communication with customers, helping them understand their vehicle's needs and ensuring a positive experience.
  • Career Growth: There are opportunities for advancement within the Casey Auto Group.
    Starting as a service advisor can lead to management roles or other specialized positions.
  • Job Stability: As a family-owned and operated company, we offer stable employment in an industry that is always in demand.
  • Passion for Cars: If you have an interest in vehicles and mechanics, this role allows you to immerse yourself in that passion daily.

Your Responsibilities:

As a Service Advisor, you will play a key role in delivering an exceptional customer experience.
Your responsibilities will include:

  • Overseeing service orders and the flow of the Drive Lane to ensure prompt, courteous, and effective service.
  • Providing concierge support for all owner inquiries, whether over the phone or in person.
  • Distributing work efficiently among technicians and ensuring the daily inventory of technician time is consistently sold.
  • Answering technical questions about vehicle problems, warranties, services, and repairs.
  • Maintaining customer happiness scores at or above company standards.
  • Assisting in diagnosing vehicle problems, ordering parts, and overseeing warranty claims.
  • Collaborating with upper management on hiring and disciplinary decisions for the service department.

Qualifications:

We’re seeking a service-oriented individual who is eager to excel in a fast-paced environment.
You should have:

  • Previous experience.
  • Demonstrated ability to manage others.
  • Strong record of positive customer satisfaction results.
  • Organized and friendly personality with fantastic communication skills.
  • Time management skills and the ability to work with little supervision.
  • A professional, well-groomed personal appearance.
  • A valid driver’s license and a clean driving record.
  • Must be at least 18 years of age.

What We Will Give You:

At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed:

  • Competitive Pay and weekly paychecks
  • Professional Development: Ongoing training and career advancement opportunities
  • Comprehensive Benefits:
    • Medical, Dental, and Vision Insurance
    • FSA/HSA/LPFSA
    • Prescription drug coverage
    • HealthJoy App- company paid healthcare navigation tool
    • Employee Assistance Program
    • 401(k) with company contribution upon eligibility
    • Short- and Long-Term Disability
    • Legal Resources coverage & ID Protection
  • Work-Life Balance:
    • Vacation & Holiday pay
  • Employee Perks:
    • Employee referral bonus programs
    • Employee parts & service discounts
    • Discounted gym memberships to OneLife & YMCA

Accelerate Your Career Today!

This isn’t just a job—it’s a career path with limitless potential.
If you’re a passionate, motivated professional who shares our drive for excellence, Casey Auto Group is the place for you.

Apply today and join the Casey Auto Group family—where success is driven by passion, performance, and persistence.

Casey Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Create a job alert for this search

Service Advisor • Newport News, VA, US

Similar jobs

Hyundai Service Advisor

Duke Chevrolet GMCHampton, VA, United States
Full-time

Classis Hyundai/Genesis of Hampton is hiring for an experienced service advisor.We are searching for great people to join our team that want to work in a clean and safe environment in our ever grow... Show more

 • Promoted

Experienced Service Advisor for Tuesday - Saturday

Priority Lexus Newport NewsNewport News, VA, United States
Full-time

Make your automotive career a priority by joining the team at Priority Automotive.We offer an excellent compensation package for full-time employees including:.Monthly birthday and anniversary even... Show more

 • Promoted

Experienced Service Advisor for Tuesday - Saturday

Priority Auto GroupNewport News, VA, United States
Full-time

Make your automotive career a priority by joining the team at Priority Automotive.We offer an excellent compensation package for full-time employees including:.Monthly birthday and anniversary even... Show more

 • Promoted

Travel Occupational Therapist (OT) - $2,066 per week in Woodbridge, VA

AlliedTravelCareersChesapeake, Virginia, US
$2,066.00 weekly
Full-time

AlliedTravelCareers is working with Coast Medical Service to find a qualified Occupational Therapist (OT) in Woodbridge, Virginia, 22191!.Coast Medical Service is a nationwide travel nursing & ... Show more

 • Promoted

Restaurant Delivery - Flexible Schedule

DoorDashMathews, VA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Hyundai Service Advisor

Mills Automotive GroupHampton, VA, United States
Full-time

Classis Hyundai/Genesis of Hampton is hiring for an experienced service advisor.We are searching for great people to join our team that want to work in a clean and safe environment in our ever grow... Show more

 • Promoted

Service Advisor

American Fleet Service, IncPortsmouth, Virginia, United States
$800.00–$1,400.00 weekly
Full-time
Quick Apply

We are looking for a person that has great communication skills that can spot and solve problems written and verbal.A great positive attitude in dealing with a variety of customer types and technic... Show more

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersGloucester Point, Virginia
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Service Advisor

CWINewport News, VA, United States
Full-time +1

Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a... Show more

 • Promoted

Customer Advisor

CarMaxNewport News, VA, United States
Full-time

Customer Advisor/h2pAs a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer experience.Acting as the primary liaison between customers and our skilled tech... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausGloucester Point, VA, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Service Advisor

Camping World HoldingsNewport News, VA, United States
Full-time +1

Service Advisor/h2pCamping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair servi... Show more

 • Promoted

Service Advisor

MeinekeNewport News, VA, United States
Full-time

We are looking for a dynamic Service Advisor to join our team.The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previou... Show more

 • Promoted

Automotive Customer Service Advisor - 132

Premium Velocity Auto LLCHampton, VA, United States
Full-time

Customer Service Advisor/Lube Technician.Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service... Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersGloucester Point, Virginia
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Drive with DoorDash - Flexible Onboarding

DoorDashGloucester Point, VA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Service Advisor

Southern FordNewport News, VA, United States
Full-time

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed.They may also set up loaner cars and verify insurance before ma... Show more

 • Promoted

H&M Sales Advisor- Peninsula Town Center

H&M GroupHampton, VA, United States
Full-time

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo... Show more

 • Promoted

Service Advisor

Hendrick Automotive GroupNorfolk, VA, United States
Full-time

Rick Hendrick Chevrolet (Norfolk).Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502.Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service ... Show more

 • Promoted

Service Advisor-Hourly

The Pete StoreChesapeake, VA, United States
Full-time

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today.Our secret to success isn't much of a secret at all: We prio... Show more