Sr. Account Manager (Refinance Processor)

Senior Loan Processor

The Senior Loan Processor is responsible for managing the customer relationship from initial commitment to funding. The role requires that all internal policies and procedures are followed to make the transaction for the customer as smooth and efficient as possible. This will include working with customers, vendors, sales, and in-house operations.

Responsibilities :

• Collects all conditions up to loan funding after initial handoff from sales
• Prepares, validates, communicates, and delivers disclosures
• Manages a pipeline of 40-60+ loans at a given time.
• Acts as the primary liaison between Sales, Title, Escrow, Funding, and Borrowers working at a fast yet detailed pace
• Reviews documentation including credit, income, and title for accuracy demonstrating a high attention to detail.
• Communicates with customer consistently meeting company SLAs

Requirements :

Why work for #teamloanDepot :

About loanDepot :

loanDepot (NYSE : LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package for Senior Account Manager III. The base hourly rate for this role is $18.50 / hour plus an uncapped commission plan. Actual earnings may vary depending on individual performance. Based on historical data, the estimated total annual compensation including the base hourly rate and commissions ranges from $75,000 to $150,000.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.