Seasonal Member Service Associate

A company is looking for Member Service Associates to assist members with inquiries and issues.

Key Responsibilities

Deliver exceptional customer service by accurately responding to inquiries and resolving issues promptly

Provide navigational support for health insurance processes and online systems to members

Support healthcare providers, insurance agents, and brokers with a customer-focused approach

Required Qualifications

High school diploma or equivalent

Minimum of 1 year of call center or clerical customer service experience

Proficient in Microsoft Windows with strong computer and keyboarding skills

Advanced data entry accuracy and speed

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)