Customer Service Representative
Job Title : Customer Service Representative Job Overview : As a Customer Service Representative, you will be the frontline of our company, providing exceptional service to our valued customers.
You will handle inquiries, resolve complaints, and provide information about our products and services. The ideal candidate is a patient, empathetic communicator with excellent problem-solving skills.
Key Responsibilities : Customer Interaction : Respond to customer inquiries via phone, email, chat, or social media promptly and professionally.
Issue Resolution : Investigate and resolve customer complaints and issues, ensuring a satisfactory resolution. Order Processing : Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
Documentation : Maintain detailed records of customer interactions, transactions, comments, and complaints. Communication : Collaborate with other departments to escalate complex issues and provide feedback on customer concerns and trends.
Customer Feedback : Gather and analyze feedback from customers to identify areas for improvement in products, services, and customer experience.
Qualifications : Excellent communication skills, both verbal and written. Strong interpersonal skills with a focus on empathy and patience.
Ability to multitask, prioritize, and manage time effectively. Proficiency in using customer service software, CRM systems, and other relevant tools.
High school diploma or equivalent. Powered by JazzHR
Customer Service Representative
The Customer Service Representative (CSR) role is a fast paced, high volume, inbound call center position. Operate as a first party customer service representative for our government client. Experience in handling customers with professionalism, diplomacy and consideration for the customer's concern...
Customer Service Representative/Furniture Inventory Specialist
Outstanding customer service skills; able to maintain a professional demeanor during stressful encounters with customers or amid crisis situations. Follow-up with all customers submitting online requests and provide work order information to the customer for tracking purposes, including the work ord...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative (BWI Airport) Hiring now
Provide exceptional customer service, engaging with members, potential customers, and general travelers. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Previous customer service and/or sales experience is a p...
Customer Service Representative
We have full-time openings available immediately in our Customer Service department for career-focused individuals with incredible people skills. This position is not any old entry-level opening - this is a career opportunity designed to expand your knowledge and professional growth in sales, client...
Customer Service Representative (BWI Airport)
Provide exceptional customer service, engaging with members, potential customers, and general travelers. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Previous customer service and/or sales experience is a p...
Senior Customer Service Representative - Claims
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. At least one year of customer service experience, preferably in a call-center envir...
Customer Service Representative - Remote Work - Great Benefits
Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifi...
Customer Service Representative - $19/hr - DC
Our client, a medical focused non-profit, is seeking a temporary Customer Service Representative to support their team in Washington, DC!. Deliver a remarkable service experience to customers for various services. Organized/detail-oriented with excellent oral/written communication, multitasking, and...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...