Housekeeping Manager

Overview

Housekeeping Manager is responsible for overseeing all aspects of housekeeping and laundry operations to ensure a clean, safe, and welcoming environment for residents. This position leads a team of housekeeping staff, manages inventory, and collaborates with other departments to deliver outstanding service.

What You'll Do

• Supervise, coach, and develop housekeeping staff, providing regular feedback and conducting performance reviews.
• Conduct daily walkthroughs to inspect the cleanliness of common areas, public restrooms, and resident rooms.
• Complete room inspections to ensure adherence to cleanliness standards and create work orders to address deficiencies.
• Inspect model apartments regularly to maintain high presentation standards.
• Manage and maintain inventory of housekeeping and laundry supplies, ensuring adequate stock levels and proper storage.
• Verify deep cleaning processes during room turnovers to ensure units are rent-ready and meet established standards.
• Utilize OnShift scheduling system to create weekly schedules, ensuring appropriate coverage and adherence to budget.
• Uphold resident quality assurance by responding promptly and courteously to resident concerns related to housekeeping services.
• Support sales efforts by ensuring model apartments are impeccably maintained and assist with sales tours as needed.

What You'll Bring / Qualifications

Shift / Hours

Daytime

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

Is This You?

Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and / or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This also prohibits harassment based on the listed characteristics; retaliation for asserting rights under any federal, state, or local law is prohibited.

Seniority level

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Is This You? We are dedicated to hiring individuals who share our purpose and passion for improving the lives of others.

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