Housekeeping Office Manager

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role

Assists staff and Housekeeping Managers in maintaining cleanliness standards for Guest Rooms, Public Areas, and Employee Areas.

What you will do

• Directs a section of the Housekeeping staff to assure that guest rooms and public areas are cleaned to exacting standards.
• To ensure Four Seasons standards are being achieved in the housekeeping area.
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
• To assist guests with any requests in a timely and professional manner.
• To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort.
• To comply with all Four Seasons' policies and procedures.
• Effective manage labor cost.
• Assist in coordinating Housekeeping Schedule.

What you bring

What We Offer :

Schedule & Hours :

Full Time (mornings, days, evenings, weekends and holidays)

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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