QA Tester

Quality Assurance Tester Department : Information Technology Location : Downtown Dallas, Texas Duration : 12-month contract (potential for extension and / or conversion based on performance) Work Model : Hybrid (On-site 3x weekly) About Our Client Our client is one of the largest regulated electric transmission and distribution companies in the United States, delivering power to millions of homes and businesses across Texas. With a history spanning over a century, they operate the largest transmission and distribution system in the state, maintaining thousands of miles of power lines and serving diverse communities from major metropolitan areas to rural regions. As a regulated utility, they are committed to reliability, innovation, and delivering safe, affordable energy infrastructure. Their mission centers on powering progress through cutting-edge technology and exceptional service to customers. Job Description We are seeking a skilled bilingual Quality Assurance Tester to join our dynamic IT team. In this role, you will play a critical part in ensuring the quality and reliability of customer-facing applications that serve millions of users daily. You will be responsible for analyzing requirements, designing comprehensive test strategies, executing manual test cases, and identifying defects across multiple platforms including web applications, mobile apps, IVR systems, and chatbots. Day-to-day, you will collaborate closely with cross-functional teams including developers, business analysts, and product managers to understand requirements and ensure deliverables meet both functional and design specifications. You will work in an agile environment, participating in sprint planning, test case reviews, and defect triage sessions. The ideal candidate is passionate about software quality, detail-oriented, and eager to contribute to continuous improvement initiatives that directly impact customer satisfaction and system reliability. This position reports to the QA Manager and offers the opportunity to work on mission-critical applications while advancing your career in a stable, industry-leading organization. Your work will ensure that essential utility services remain accessible, reliable, and user-friendly for communities across Texas. Duties and Responsibilities Analyze business, functional, and design specifications to develop comprehensive test coverage and identify testing requirements. Develop, document, and maintain functional test cases, detailed test scripts, test data, and other testing artifacts. Execute manual test cases across multiple platforms including web, mobile, IVR, and chatbot applications. Isolate, replicate, and report software defects in JIRA with clear documentation and validate defect fixes. Facilitate test plan and test case reviews with cross-functional stakeholders to ensure alignment and completeness. Identify and escalate potential quality issues immediately to management per defined processes. Perform ETL testing and write SQL queries to validate data integrity and transformation logic. Organize and maintain centralized repositories of testing artifacts to ensure reusability and knowledge sharing. Monitor and communicate testing status, metrics, and overall program health to leadership teams. Contribute to continuous quality improvement initiatives throughout the project lifecycle. Required Experience / Skills 6+ years of relevant experience conducting testing of critical customer-facing applications. Bachelor's degree in Computer Science, Information Technology, or equivalent work experience. Fluency in Spanish (bilingual requirement). Solid understanding of IT processes and standards with proven testing experience. Experience testing various application types including mobile apps, IVR calls, chatbots, and ETL processes. Proficiency in writing SQL queries for data validation and testing purposes. Strong analytical skills with ability to understand complex business and functional requirements. Experience isolating and documenting software defects with attention to detail. Excellent communication skills for collaborating with cross-functional teams. Ability to prioritize tasks, manage risks, and follow up with stakeholders to clear impediments. Nice-to-Haves Experience with qTest and JIRA for test management and defect tracking. Knowledge of test automation tools such as Selenium, Appium, TOSCA, or Cypress. Ability to build test automation frameworks from scratch. Experience performing peer reviews of test cases and execution results. Familiarity with preparing project / program-level test plans for functional and non-functional testing. Experience organizing and maintaining dashboard reports at project or program level. Knowledge of latest trends in software testing and willingness to conduct proof-of-concept initiatives. Proactive involvement in design and architecture discussions during all project phases. Experience in the utilities or energy industry. Education Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Pay & Benefits Summary We offer competitive compensation and benefits including : Hourly rate : $40 - $45 per hour, commensurate with experience. Flexible hybrid work arrangement (minimum 3 days onsite). Opportunity to work with cutting-edge technology on mission-critical applications. Collaborative team environment with opportunities for professional growth. Exposure to diverse testing domains including mobile, IVR, chatbot, and ETL testing. Apply Now! Ready to make an impact on critical infrastructure that powers millions of lives? Join our team and contribute to delivering reliable, high-quality software solutions. Submit your application today and take the next step in your QA career!

• Connect with your Catapult Recruiter : Kailyn Hartley, directly at kailyn.hartley@catapultsg.com
• QA Tester | Quality Assurance | Software Testing | Manual Testing | Bilingual | Spanish | JIRA | Mobile Testing | IVR Testing | ETL Testing | SQL | Hybrid Work | Texas | Utilities | Customer Facing Applications