Registered Nurse

Registered Nurse

Staffing

Professional Management Enterprises (PME)

Education

Registered Nurse (RN) Degree

Have a valid RN State of Michigan License

Experience

Nurses in this role must demonstrate strong clinical judgment, technical documentation skills, clear and compassionate communication abilities, and the capacity to work both independently and collaboratively.

Strong interpersonal skills, empathy, and the ability to remain calm under pressure are essential for this role.

Training in crisis management techniques, trauma-informed care, and relevant experience working with individuals in crisis situations is preferred.

Job Description

Responsible for providing telephonic triage, health advice, assessing symptoms, and determining the appropriate course of action, which may include recommending at-home care, or advice on seeking emergency care.

Job Details

Triage and assess medical concerns, symptoms, and emergencies presented by callers using ClearTriage protocols.

Deliver evidence-based medical advice within RN licensure and scope of practice.

Refer callers to appropriate providers, facilities, or emergency services when indicated.

Work jointly with Intake team to manage disconnections and conduct warm handoffs to other services.

Maintain availability for call transfers or conferences per protocol.

Ensure coverage continuity per shift-specific guidelines when unavailable.

Communicate respectfully and collaboratively across all crisis teams.

Document all call details-including clinical assessment, advice given, and outcomes-in real time within the organizational system.

Escalate medical emergencies according to department protocols utilizing 911 or emergency services and notify leadership of any concerning trends.

Participate in regular training on crisis intervention, documentation, referral pathways, and ClearTriage utilization.

Pay

Negotiable

Job Type

Part-time and Full-time positions available

Shift and schedule

Scheduled shift range between 4, 8 and 12 hours, based on availability.

Shift Windows :

Morning : 5 AM - 3 PM

Afternoon : 11 AM - 9 PM

Night : 7 PM - 7 AM

Work Setting

Remote