Account Manager, Dealer Support, Las Vegas, NVFox Dealer • Las Vegas, NV, US

Account Manager, Dealer Support, Las Vegas, NV

Fox Dealer • Las Vegas, NV, US

30+ days ago

Job type

Full-time

Job description

Account Manager, Dealer Support

Fox Dealer Interactive, a leader in automotive technology specializing in cutting-edge websites, SEO, creative design, and digital marketing, is looking for an Account Manager, Dealer Support. This person is responsible for maintaining customer websites and providing exceptional customer service while being proactive and maintaining great client relationships. Is providing white-glove customer service important to you?! Do you want to work for a company where you can work hard & play hard? Look no further...

Essential Duties and Responsibilities :

Proactively collect monthly dealership offers
Assign tasks to design, media, and / or development teams on a daily basis
Ensure all assigned tasks are completed efficiently and accurately
Troubleshoot inaccuracies or problems while monitoring client websites
Act as the main point of contact at Fox Dealer for client requests
Perform monthly QA of all assigned dealership sites

Qualifications :

Must possess organizational and communication skills, both written and oral

Strong ability to manage multiple tasks and priorities

Problem solver by nature

Must be detail oriented with the ability to meet deadlines

Highly motivated and a true team player

Self-starter who can take direction well

Strong sense of urgency

Education and / or Experience :

Ideally 2+ years' experience in a support / customer service role handling multiple clients

1+ years' experience handling difficult customers

Some experience in a trouble-shooting capacity

College degree preferred but not required with experience

Technical Skills :

Proficient in Google Suite

Aptitude for working within a CRM (Salesforce preferred)

HTML experience a plus, but not required

Adobe Photoshop experience also a plus

This is an in-person position based out of our office in Las Vegas, NV.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Account Manager Dealer • Las Vegas, NV, US

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