Franchise Business Coach

Job Description

Job Description

FOR YOU! CHHJ / M Franchising L.L.C. offers a robust rewards package including flexible work schedule, fully remote and hybrid work opportunities, comprehensive health benefits, paid time off and company holidays, a 401(k) program with generous company match and so much more!

ABOUT THE ROLE : As a Franchise Business Coach with College H.U.N.K.S., you will work directly with franchise owners over the phone and in the field to make a positive impact on top-line revenue, bottom-line profitability, and cash flow.

Monitor and coach to daily performance metrics to drive sales activity and ensure costs are in line with brand standards to promote profitability.

Understand and utilize internal standards to ensure proper service delivery and client "WOW" factor. Create a relentless focus on consistent execution of the basics;

provide best practices on-location training assistance as needed to support operations, marketing, human resource management, financial and business development in each location.

Identify roadblocks to franchise profitability, regardless of origin, and work to take appropriate action to solve for the individual and / or system.

Be well-versed and enforce standard operating procedures, franchise agreement and moving licensing regulations.

This role requires a strong background in business coaching, as well as expertise in customer relationship management, project management, negotiation, and marketing.

The ideal candidate will have a proven track record of helping businesses achieve success through strategic planning, effective implementation, and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Work with 25-30 locations and act as a franchisee facing resource to include on-location visits with your assigned group of franchise partners.

Through the use of scorecards, assist in coaching to and holding franchise partners accountable to the College H.U.N.K.S. Way.

Participate in new franchise training and ongoing training program development.

Collaborate with the coaching team to share best practices in coaching as well as connecting franchise partners to subject matter experts throughout the brand.

Contribute to the ongoing documentation, training and refinement of best practices for franchise partners.

Interpret financial statements such as P&L, cash flow statement and recommend areas of opportunity for franchise partners to improve profitability and maximize growth opportunities.

Keep accurate, historical records of franchise partner interactions through documentation in FranConnect.

Create yearly financial forecasts in conjunction with franchise partners, using historical location data, brand standards and benchmarks.

Support departmental quarterly and year initiatives where appropriate including creation or refinement of operations manual.

Provide business coaching and consulting services to clients

Other duties as assigned.

Education and / or Experience :

Bachelor's degree (B. A.) from four-year college or university OR

4+ years related experience and / or training OR

Equivalent combination of education and experience.

REQUIRED Skills :

Strong communication and interpersonal skills to effectively work with clients.

Excellent problem-solving and analytical abilities to identify business challenges and provide solutions.

Project management skills to effectively manage multiple client projects simultaneously.

Negotiation skills to assist clients in securing favorable contracts and agreements.

Knowledge of customer relationship management principles and techniques.

Understanding of marketing strategies and tactics to help clients effectively promote their products or services.

Travel Requirements : To perform the duties of this job the employee is frequently required to drive up to 100 or more miles, as well as fly and travel overnight approximately one week per month.

College HUNKS is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at College HUNKS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

This is a remote position.