Assistant Manager

Assistant Manager

Assistant Managers should have the emphasis on building sales, managing inventory, customer relations and personnel / hourly team member management. Assistant Managers should display the knowledge in the use of all restaurant equipment, as well as be able to handle all management, technical and training aspects of both the Front of House and Back of House. Certification of McAlister's Management Training Program with completion in all areas with a score of 100%.

Assistant Managers should :

• Ensure friendly service according to all company guidelines. Ensure 100% guest satisfaction at all times.
• Ensure immediate response and correction of all verbal guest complaints on self and staff.
• Ensure 100% guest visits in the dining room.
• Ensure product preparation and presentation meeting McAlister's standards.
• Actively participate in the community to increase sales and awareness to the McAlister's Brand.
• Create a culture within the hourly team members that promotes Emaar Group and McAlister's Deli.
• Effectively assist scheduling of all Team Members to meet staffing guidelines and sales needs.
• Maintain effective safety and security standards set forth by Emaar Group, McAlister's, city and state.
• Promote and manage restaurant organization, cleanliness and organization based on McAlister's guidelines.
• Immediately correct standards and or equipment that are not to McAlister's guidelines.
• Daily communication with Management Team via Manager log and shift change meetings.

Manages Team Members Daily Performance :

Maintains Controls and Financial Responsibility :

Requirements :