Job Description
Job Description
Salary :
Phipps Conservatory and Botanical Gardens
TITLE : Associate Director of Facilities
DEPARTMENT : Facilities and Sustainability
REPORTS TO : Director of Facilities and Sustainability
GENERAL SUMMARY : The Associate Director of Facilities will manage maintenance of all buildings, exterior grounds and gardens including equipment maintenance and special exhibit and construction projects to high standards, with optimum economies and to the highest level of sustainability. Must be able to manage multiple projects with minimal supervision. Phipps Conservatory and Botanical Gardens is an equal opportunity employer that is committed to attracting and retaining a diverse staff. We strive to create a working environment that is inclusive, equitable and welcoming as we honor employee experiences, perspectives, and unique identities.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Smile and maintain a positive attitude. Strive to create a Magical Guest Experience.
- Work with staff to encourage and promote teamwork and interdepartmental cooperation resulting in a collaborative work environment between Facilities and other departments. Represent and support management at Phipps to your staff and other staff at Phipps.
- Supervise the housekeeping department to ensure that the campus is up to the highest standards of cleanliness.
- Supervise and direct maintenance personnel in maintaining, cleaning and repairing facilities and equipment.
- Review staff performance on an ongoing basis, addressing any issues immediately, coaching staff to help them develop and grow, and preform annual reviews.
- Manage the planning and installations of special exhibits and seasonal flower shows. Establish method of determining when projects should be done in house or purchased / contracted out, i.e., building props, electrical work, etc.
- Establishing maintenance policies and procedures and ensure that all maintenance staff members are trained in their observance.
- Establish and enforce ongoing preventive maintenance calendar and work request systems.
- Responsible for timely and economic maintenance and repair of buildings and infrastructure.
- Implement and track all LEED Green Operations Requirements (i.e., Sustainable Purchasing, Waste Management, Energy Measurement, Green Cleaning, etc.).
- Direct and coordinate staff and equipment used for performing grounds and building upkeep and repair.
- Coordinate purchasing of supplies, tools and equipment for grounds and building upkeep and repair.
- Ensure all inventory and storage areas are maintained in an organized, efficient manner that supports operations and minimizes excess or outdated materials
- Meet the maintenance needs of other departments on a timely basis and to their satisfaction.
- Perform operations and maintenance in such a way as to have little negative impact on the public. Achieve Phipps goal of Show Time all the time.
- Meet high goals set for sustainable buildings and operations.
- Develop and implement all safety and security measures including outside agencies, electronic systems and backup systems.
- Responsible for adherence to all OSHA guidelines. Chair safety program throughout organization.
- Meet all requirements for preparing quarterly reports and other reports within the scheduled time frames.
- Responsible for preparation of maintenance department budgets (both operating and capital) and work schedules. Ensure that good fiscal practices are followed.
- Represent Phipps at a local and national level on issues related to facilities and sustainability, speaking at conferences when appropriate.
- Coordinate and lead tours for internal and external groups, providing educational and engaging overviews of departmental operations and facilities.
- Conduct interviews with applicants for open positions.
- Safely operate Conservatory vehicle to make deliveries, pick up supplies, take receipts to bank, etc.
- Perform other duties as required.
- Garden Center is included in all areas
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Must have strong organizational and management skills.Ability to communicate well with all levels of people in a friendly and professional manner.Able to utilize computer software and Microsoft Word, Outlook, Excel, and Project.Able to work alone as well as in a team environment.Able to use manual tools in all kinds of weather and conditions.Considerable knowledge of material, equipment and tools used in cleaning, maintenance and repair of buildings and garden areas.Knowledge of basic trades and mechanical systems.PHYSICAL, MENTAL AND SENSORY DIMENSIONS
Physical mobility : sitting, standing, walking, lifting / carrying objects up to 70 pounds; manual dexterity to operate keyboard.Mental effort : reading, writing, analyzing, and visualizing.Sensory requirement : Ability to communicate and respond to staff in a friendly, professional and fair manner.Able to supervise both skilled and unskilled laborers.Strong work ethic in all areas of job performance.Ability to communicate and respond both in person and over the phone to the general public, staff, volunteers and board members in a friendly and professional manner.Able to work under deadlines and stress.WORKING CONDITIONS
Ability to provide own transportation to perform principal responsibilities.May require evening and weekend work, both indoor and outdoor locations.Will have occasion to work in or pass through any area of the Conservatory or growing houses.MINIMUM POSITION GUIDELINES (Education, Experience and Certification)
Two to four-year degree in appropriate field.7 years of demonstrated experience in facilities operations and maintenance across diverse building systems, with up-to-date technical knowledge of industry protocols and procedures.5 years of experience in supervising teams and managing departmental operations.Prior botanical garden, landscape installation and maintenance experience.Must possess and maintain throughout employment a valid Pennsylvania Class1 driver's license.Revisions, additions or deletions to this job description may be made at any point.