KIPP NYC Information Technology Associate

Job Description

Position Overview

The KIPP NYC Information Technology Associate (ITA) is an essential full-time hourly role on the Technology Team that provides daily support to KIPP NYC schools. While onsite, the IT Associate will be responsible for resolving end-user technical support requests related to Chromebooks, laptops, desktops, projectors, and software with an emphasis on supporting end-user needs. Additionally, the IT Associate will assist with project implementation such as new staff onboarding, school start-up, new equipment preparation as needed. The KIPP NYC Technology team is committed to delivering a high level of customer service, working collaboratively with stakeholders to solve problems and capture new opportunities, and engaging in professional development for self-development.

General Duties and Responsibilities :

• Support KIPP NYC sites according to both immediate and planned technology needs

Work directly with the School Staff and the Regional Tech Team to identify, prioritize and resolve technology issues impacting staff and / or student work systems including, but not limited to :

Qualifications : Qualifications

Additional Information

Compensation & Benefits :

KIPP NYC offers a competitive hourly rate of $25-$35 per hour for this role.

KIPP NYC offers a generous benefits package including medical, dental and vision coverages. Other benefits include retirement plan, flexible spending accounts, life insurance and supplemental benefits offerings.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization.

KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Compensation : $25-$25