Company Description
Founded in Singapore, UPFRNT is a technology-enabled asset management company that revolutionizes the traditional landlord-tenant relationship by providing upfront rent payments to property owners. The company handles all aspects of real estate asset management including asset enhancement initiatives, rent guarantee, tenancy management, leasing, evictions, maintenance, and inventory management; providing property owners with both convenience and guaranteed returns on their investment.
Role Description
We are seeking a business development and client services manager to support the expansion into Texas. This is a strategic hire with a clear pathway to a leadership position in our organization. This is a foundational hire for our Texas expansion, suited for someone who thrives in building from the ground up and is motivated by the opportunity to lead and disrupt.
Key Responsibilities
- Drive business development : identify, pitch, and close third-party management and leasing contracts.
- Serve as primary account manager : own client relationships, reporting, and satisfaction.
- Oversee property operations coordination : collaborate with PM teams / vendors to deliver KPIs.
- Manage P&L, budgeting, and financial reporting for assigned sites.
- Ensure compliance, tenant satisfaction, and occupancy targets.
Business Leadership
Assume overall P&L responsibility for all operations within the assigned city or state territoryDevelop and execute strategic business plans to achieve organizational goals and objectivesMonitor performance metrics and implement continuous improvement initiativesMake critical business decisions to optimize resource allocation and operational efficiencyClient & Partnership Management
Build and maintain strong relationships with landlords and key clientsIdentify and develop strategic partnerships to enhance business opportunitiesServe as the primary point of contact for high-level client concerns and negotiationsLead partnership development initiatives to expand business reach and capabilitiesTeam Leadership & Management
Provide direct leadership to the Portfolio Manager, Technical Director, and Marketing ManagerFoster a collaborative, high-performance culture focused on operational excellenceGuide and mentor team members to develop their professional capabilitiesStrategic Planning & Implementation
Collaborate with HQ to align local operations with company-wide strategiesIdentify market opportunities and develop plans to capitalize on themEvaluate competitive landscape and position the business for sustainable growthLead change management initiatives as required by evolving business needsFinancial Oversight
Manage budgets, forecasting, and financial planning for the territoryAnalyze financial performance and implement strategies to improve profitabilityEnsure compliance with financial policies and proceduresReport financial outcomes and projections to HQ leadershipQualifications
5+ years in multifamily management, BD, or client relations (large-scale portfolios preferred).Proven success in growing property contracts or leasing volumes.Strong financial acumen : P&L, budgeting, KPI achievement.