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Scheduler 2

Scheduler 2

Allied Digestive HealthAlbany, NY, US
30+ days ago
Job type
  • Full-time
Job description

Scheduler 2

The Scheduler 2 position at Albany Gastroenterology Consultants is crucial for ensuring the smooth operation of patient scheduling and clinic flow. This role involves coordinating appointments for patients, managing physician schedules, and optimizing the use of clinic resources to enhance patient care. The Scheduler 2 will be responsible for maintaining accurate records and ensuring that all scheduling conflicts are resolved promptly. By effectively managing the scheduling process, this position directly contributes to improved patient satisfaction and operational efficiency. Ultimately, the Scheduler 2 plays a vital role in supporting the healthcare team and ensuring that patients receive timely access to necessary services.

Minimum Qualifications :

  • High school diploma or equivalent.
  • Proven experience in a scheduling or administrative role, preferably in a healthcare setting.
  • Strong organizational skills and attention to detail.

Preferred Qualifications :

  • Experience with electronic health record (EHR) systems.
  • Knowledge of medical terminology and healthcare procedures.
  • Previous experience in a patient-facing role.
  • Responsibilities :

  • Coordinate and manage patient appointments, ensuring optimal scheduling for both patients and healthcare providers.
  • Handle incoming calls and inquiries regarding scheduling, providing excellent customer service to patients and their families.
  • Maintain accurate and up-to-date patient records in the scheduling system, including appointment details and any changes.
  • Collaborate with medical staff to identify scheduling needs and resolve any conflicts that may arise.
  • Monitor and report on scheduling metrics to identify areas for improvement and enhance clinic efficiency.
  • Skills :

    The required skills for the Scheduler 2 position include strong organizational abilities, which are essential for managing multiple schedules and ensuring that appointments are efficiently coordinated. Excellent communication skills are vital, as the role involves interacting with patients, families, and healthcare providers on a daily basis. Attention to detail is crucial for maintaining accurate records and preventing scheduling conflicts. Preferred skills, such as familiarity with EHR systems, enhance the ability to navigate patient information quickly and accurately. Overall, the combination of these skills ensures that the Scheduler 2 can effectively support the clinic's operations and contribute to a positive patient experience.

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    Scheduler • Albany, NY, US

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