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VP Business Solutions

VP Business Solutions

Grocery Outlet HoldingEmeryville, CA, US
30+ days ago
Job type
  • Full-time
Job description

VP Business Solutions

About Grocery Outlet :

Our Mission : Touching lives for the better

Our Vision : Touching lives by being the first choice for bargain-minded consumers in the U.S.

Our Values & Behaviors : Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team : We're a service-driven team of problem solvers passionate about empowering Grocery Outlet's mission through innovation and scalable technology solutions. Our purpose is to enable our stores and teams to thriveby delivering timely, cost-effective, and business-aligned infrastructure and operations.

About the Role : As VP, Business Solutions, you will lead the strategic delivery of enterprise applications and technology solutions that power our end-to-end operationsfrom store systems and merchandising to finance, planning, and supply chain. You are a strategic, enterprise-minded technology leader who thrives at the intersection of business value and technical excellence. You bring depth in product leadership, paired with rigor in IT execution. You lead with vision, communicate with clarity, and build high-trust partnerships across the organization.

You will own both the product management discipline and the IT governance and operating framework that enable stable, scalable, and value-aligned technology outcomes. You will bring a modern, transformational lens to Business Solutions, balancing reliability, scalability, and innovation to support Grocery Outlet's ongoing growth and evolving digital footprint. You will work in tight collaboration with peers across Infrastructure, Security, and Digital & Data Engineering. The VP, Business Solutions reports to the SVP, Chief Information Officer.

Responsibilities Include :

Strategic Leadership & Vision

  • Define and drive the vision for Business Solutions, aligning enterprise technology with business goals
  • Lead the evolution of Business Technology's product model, balancing innovation, quality, and operational stability
  • Serve as a key advisor to executive stakeholders, translating strategic objectives into actionable roadmaps and solution portfolios

Enterprise Product & Application Management

  • Own the lifecycle of enterprise platforms including SAP S / 4HANA, WMS & TMS systems, and core custom-developed applications that support Grocery Outlet's unique business model
  • Deliver product and solution roadmaps that align with organizational priorities and business outcomes
  • Oversee a diverse technology portfolio including integration platforms, reporting tools, and middleware, ensuring seamless system connectivity and information flow across the enterprise
  • Enable agility through lean governance, scalable architecture, and modern product delivery practices
  • Ensure seamless integration across systems to support planning, operations, and data continuity
  • Partner with other technology leaders, PMO and finance teams to ensure transparency, governance, and accountability across all initiatives

    • Performance & Continuous Improvement

  • Define and track KPIs to measure system health, adoption, operational performance, and team effectiveness
  • Establish feedback loops with business stakeholders to continuously evolve the Business Solutions portfolio
  • Ensure compliance, risk mitigation, and audit-readiness across the solution landscape
  • Champion a metric-driven, product-focused culture across the Business Technology team

    • People Leadership

  • Lead and mentor a high-performing team of product managers, business analysts, and solution owners
  • Foster a culture of ownership, customer empathy, and continuous improvement
  • Build team capability across agile practices, value delivery, and business systems leadership

    • About The Pay :

  • Base Salary Range : $220,000 - $250,000 Annually
  • Annual Bonus Program
  • Equity
  • 401(k) Profit Sharing
  • Medical, Dental, Vision & More!
  • Final compensation will be determined based upon experience and skills and may vary based on location.

    • About You :

  • 18+ years of experience in IT, enterprise applications, or product leadership
  • Proven success leading cross-functional products, architecture, and delivery teams
  • Deep experience with SAP S / 4HANA, enterprise platforms, and custom application ecosystems
  • Strong command of IT governance, budgeting, and portfolio planning disciplines
  • Experience in retail, CPG or grocery required
  • Bachelor's degree and / or advanced degree / MBA preferred
  • Ability to thrive in a fast paced, start up like environment
  • Collaborative, people-first leadership style with a focus on growth and inclusion
  • Strong executive presence and stakeholder engagement capabilities
  • Track record of leading organizational change and driving accountability
  • Analytical thinker with the ability to connect dots across business and technological contexts
  • High integrity, strong work ethic, and commitment to continuous learning
  • Enterprise thinker with strategic planning and execution skills
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