Job Description
Job Description
Overview
Who we are looking for :
The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes.
- The ideal person will have experience in high volume appointment scheduling and the ability to provide excellent customer service
- A compassionate professional who will coordinate the care for our clients who require assistance with their daily activities in the comfort of their home
- Individuals who thrive in a fast-paced environment and meet demands with urgency
- A people-person, who is friendly, detail oriented, organized, and a problem solver
What you will receive :
Great company cultureCompetitive pay with daily pay options availableTuition reimbursement and campus partnershipsFlexible work schedules close to homeRetention and referral bonusesBenefits, Supplemental Plans, EAP, and 401K participationCareer growth and development opportunitiesResponsibilities
What you will do :
Responsibilities include, but not limited to, the following :
Coordinates scheduling, identifies problem situations, and implements proactive solutionsEnsures proper documentation of records-keeping along with adherence to agreed plan of careProvide support for key branch operation functions (answering phones, payroll entry, employee assistance)Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulationsOther duties as assignedSchedulers play a key role in coordinating assignments for our Caregivers to suit the needs of each client in the comfort of their home. You, too, can be a #DifferenceMaker!
Qualifications
What you will need :
High School DiplomaExperience with community service, client service, or schedulingAccountable, reliable, and ability to work independently with good judgementEffective verbal and written communication