Bilingual Business Development Coordinator (Telemarketer)

Bilingual Business Development Coordinator (Telemarketer)

Looking for a challenging and rewarding hourly opportunity that offers a bonus structure? If you're ambitious, self-motivated, have excellent communication skills, and your goal is to book quality firm appointments, we would love to hear from you. Embark is currently seeking a highly motivated individual who is bilingual in English and French to join our team with the primary goal of booking quality firm appointments. As a successful candidate, you will be responsible for making outbound calls to potential customers and booking appointments for internal Sales Representatives.

You will be responsible for making outbound calls to existing and potential Embark clients using a company-provided script. You will need to identify potential clients and tailor your approach to meet their needs and preferences in both English and French. Additionally, you will be required to introduce the company and explain its services to the potential client, qualify them to ensure they are a good fit for the services offered, and schedule appointments based on their availability and the availability of the sales team.

The successful candidate should be able to handle rejection and remain motivated and positive in the face of challenging situations. Additionally, the candidate should have excellent communication skills, both verbal and written and be able to work independently.

Key Responsibilities

• Make outbound calls to customers and potential clients using a script provided by the company
• Identify potential clients and tailor your approach to meet their needs and preferences.
• Handle objections and rejections effectively, professionally, and positively
• Introduce the company, explain its services to the potential client positively, and be enthusiastic about saving for post-secondary
• Qualify the potential client to ensure they are a good fit for the services offered by the company
• Schedule appointments with qualified potential clients based on their availability and the availability of the sales team
• Confirm appointments with potential clients and provide them with any necessary information about the company or the appointment
• Maintain accurate records of all client interactions and appointments scheduled using the company's CRM and other tools
• Meet daily or weekly appointment booking targets set by the company

Skills, Knowledge and Expertise

About Embark Student Corp.

At Embark Student Corp. ("Embark"), we're on a journey to create an entirely new student experience. One that is built on instilling confidence in students around the paths they are choosing and their ability and agency to achieve their goals for the future. As enablers and orchestrators of students' success, we will create access, affordability and agency for students and their champions across our services and solutions. This will provide them with guidance and support in all aspects of planning and saving for post secondary education - giving them a future-ready advantage and help them thrive well past their educational journey.

Embark Corp. is cultivating an environment that enables growth, trust and pioneering. To help drive our transformation and growth, we are guided by the following strategic pillars : Elevate our Expertise in Education Savings & Planning, Aspire to be Trusted and Easy to do Business with, Put our Customers in the Center of Our Experience, Partner to Drive Value, Scale and Reach.

What makes us qualified to do this? In business since 1965 and owned and operated by a not-for-profit organization, everything we do is in service to our students. We are a diverse and passionate community of experts that firmly believes in the benefits of education, priding ourselves on helping to shape their future and empowering them to reach their full potential. As we move forward, we will leverage and build upon our unmatched expertise in the RESP space to propel both our students and our company forward, ensuring a better tomorrow. Our vision is set, our future is bright, and we're just getting started. We value each employee for their unique perspectives and experiences. If you are someone who has experience and skills similar to what we are looking for and is aligned with the culture and values, please consider applying! Work Model.

We have adopted a hybrid model, leveraging the best of remote and in-person work. This work model however can differ depending on roles and leaders. Equal Opportunity Employer We at Embark Corp., are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a culture that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Embark Student Corp. has been Great Place to Work certified since 2018.

Our Hiring Process

Stage 1 : Applied

Stage 2 : Hired

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