Financial Business Analyst - Hybrid in New York, New York

Financial Business Analyst - Hybrid

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Financial Business Analyst - Hybrid in New York, New York to join our team in New York, New York (US-NY), United States (US).

Role Responsibilities and Objectives :

We are looking to hire a Business Administration Representative who will be responsible for data registration of customer's signup to cash management products or related banking services for one of our prominent Financial Industry Banking end-clients :

• Register customer data into proprietary system in a timely manner
• Conduct set up in systems and handle inquiries from customers mainly by email communication
• Obtain sufficient knowledge regarding SMBC's cash management products and services
• Manage customer entries into our billing database for the purpose of generating invoices
• Collaborate with our back-office operations, Deposit & Clearing, and Investigations departments for wire transfer issues and inquiries
• Work together and problem solve along with our Product team to assist in resolving issues
• Develop strong knowledge of internal policies and procedures in order to effectively execute processes
• Keep close communication with the Client Service team on daily tasks and progress
• Answer and address customer inquiries related to our cash management products, in cooperation with the Client Service team

Required Qualifications and Skills :

Highly Preferred Skills and Experience :

About NTT DATA :

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.