Executive Director, Laboratory Services - North Region

Executive Director Lab Services

Onsite in Toledo, OH or Youngstown, OH

Provide direct oversight for group labs and regional directors. Promote and execute strategic vision for laboratory services. Ensure adherence to financial, operational, and quality goals, and compliance with internal and external regulatory organizations and agencies.

Essential Job Functions

• Develop service level agreement with hospital executives for all laboratory services in the region
• Work with regional finance and operations leaders to set targets and monitor performance
• Lead cost savings and financial improvement initiatives across markets in the region
• Champion best associate experience by promoting and implementing industry-leading practices
• Monitor and reduce employee turnover rates
• Oversee Laboratory Outreach and Business Development in the region
• Align with group business development to support expansion of care delivery sites
• Oversee internal and external customer service surveys / scores
• Evaluate send-out testing and develop plans for insourcing within group core lab
• Develop and execute standardization of laboratory test menus and processes
• Work with medical directors to establish and achieve quality initiatives
• Accountable for quality events and driving the laboratory's performance to the ministry's goal of Zero Harm
• Succession and workforce planning
• This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required :

Preferred :

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-beingpersonally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Benefits may vary based on the market and employment status.