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Digital and Technology Product Owner

Digital and Technology Product Owner

IntelliswiftMadison, WI, United States
1 day ago
Job type
  • Temporary
Job description

Job Title : Digital and Technology Product Owner

Location : Madison, WI (Hybrid - 2-3 Days in Office)

Duration : 12 months

Contract Type : W2 only

Pay Rate : $60.00 - $65.00 / Hour

Summary

  • This position will provide a goal-oriented focus in delivering high impact and complex customer-facing digital / technology solutions that enable the organization to achieve its business objectives and goals.
  • Supports the Digital Workplace vision and roadmap through strategic focus in driving an iterative development process delivering Service Management objectives.

Primary Accountabilities

  • Develops and prioritizes the backlog for service management initiatives, including preparation of supporting artifacts to enable successful sprint and PI Planning, and ensuring business readiness and success for all deliverables.
  • Utilizes service management process owners and stakeholders to develop solutions that meet deliverables and target dates.
  • Keeps cross functional team focused on prioritized backlog
  • Conducts deep collaboration across business technology, user experience, and leadership-including project teams, process owners, and other relevant internal and external stakeholders-to create and deliver targeted outcomes.
  • Strives to empower subject matter experts (SMEs) on the team and promotes cross-functional skill development to enhance team capability and flexibility.
  • Regularly reports on progress toward deliverables and goals, providing transparency to leadership and stakeholders, and proactively addressing issues to ensure alignment with target dates and business objectives.

    • Specialized Knowledge and Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Experience as a Product Owner for a process cross functional team
  • Demonstrated experience leading multiple customer-facing digital / technology products.
  • Extensive knowledge of agile methodologies, managing data and tech projects, industry standards and best practices.
  • Knowledge and understanding service management and ITIL processes and practices, including incident, problem, request, knowledge, service desk, and governance.
  • Experience working with ServiceNow for service management processes.
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    Digital Product Owner • Madison, WI, United States

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