Membership Administrator I - III, DOE

Membership Administrator I - III

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For : Every day, Cambia's dedicated team of Membership Administrators are living our mission to make health care easier and lives better. As a member of the Customer & Member Services Operations team, our Membership Administrator establishes and maintains eligibility, bills premium, reconciles cash and member discrepancies, pursues aged accounts and provides eligibility and billing-related customer service for Individual, Group, Government Programs, Cobra and Flexible Spending business. Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit.

What You Bring to Cambia : Qualifications : The Membership Administrator I would have a High School diploma or GED and one-year accounts receivable or customer billing experience or an equivalent combination of education and job-related work experience. The Membership Administrator II would have a High School diploma or GED and one year experience as Membership Administrator I performing all duties at the Core or higher performance level or an equivalent combination of education and job-related work experience. The Membership Administrator III would have a High School diploma or GED and 18 months as a Membership Administrator II performing at the Core or higher performance level or an equivalent combination of education and job-related work experience.

Skills and Attributes :

• 30 wpm with 95% accuracy typing skills.
• 10-key by touch (8500 keystrokes per hour with 95% accuracy preferred).
• PC experience - Word, Excel and Outlook - or comparable software - and ability to learn and use complex systems.
• Strong math skills (mathematical calculations and concepts), judgment and other resources to implement effective problem solving.
• Ability to coordinate and prioritize work.
• Must be diligent and self-motivated.
• Must be conscientious and maintain attendance at or above departmental standards.
• Ability to exercise judgment, initiative and discretion in confidential, mature and sensitive manner.
• Ability to communicate effectively both orally and in writing.
• Ability to establish effective working relationships with staff and customers.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.

What You Will Do at Cambia :