Technical Service Engineer

Job Description

Job Description

Technical Service Engineer

Title : Technical Service Engineer

Location : Onsite in Houston (Near Katy) with some work from home and up to 20% travel

Skills : Must have strong experience with relays, records, and mid-high voltage

Position Overview

We are seeking a skilled Technical Service Engineer to provide technical support and expertise for our products and services. The ideal candidate will have a deep understanding of relays and a passion for delivering exceptional customer service while ensuring the functionality and reliability of our solutions.

Key Responsibilities

• Provide technical support to customers for product installation and troubleshooting.
• Perform functional testing and witness / acceptance testing to ensure product reliability.
• Assist in the development and maintenance of technical documentation and user manuals.
• Collaborate with project management teams to ensure timely delivery of projects.
• Respond to customer inquiries and RFQs with accurate and timely information.
• Develop and implement AC / DC schemes for various applications.
• Conduct training sessions for customers and staff on product usage and best practices.
• Stay updated on industry trends and advancements in technology.

Qualifications

Benefits

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.  CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.