Director, Regional Operations - HVAC

Job Description

General Summary :

Directs and oversees field services activities within an organization. Plans and develops policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget / deadline to meet customers needs. Familiar with a variety of the fields concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Duties include, but are not limited to :

• Directs Field Operation Leaders to ensure service, maintenance and installations are consistent across the country.
• Makes assessments and recommendations to changes in order to meet customer and business expectations.
• Drives and supports overall Company financial goals and profitability goals through added sales and service.
• Assesses the need to for new branch expansions
• Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Qualifications

Education and Experience :