Design Center Coordinator

Job Description

Job Description

Summary

Responsible for supporting Design Center operations. Oversees physical showroom to include maintenance, samples and displays.

Essential Functions

Supports design center processes. Manages all reports and tracking information for assigned projects

Answers phones, greets customers, schedules, and coordinates DC appointments

Communicates regularly with builder personnel, designers, sales team, and manager. Partners with designers and account executives to strategically manage all builder accounts

Prepares designer files for appointments

Orders office and design center supplies, greets customers, and maintains office equipment

Provides project administrative support

Assists with data entry and documents management

Works with Design Center Manager and vendors to correctly sample and display programs in showrooms. Maintains showroom and displays

Identifies opportunities for process improvement

Assists in setting up new accounts / design centers

Assists Design Center Manager as needed

Identifies opportunities for process improvement

Performs other duties as assigned

Refers complex, unusual problems to supervisor

Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of performance by supervisor.

Other duties as assigned

Education & Experience

​​High School or equivalent​

Specialized skills training / certification may be required

Desired experience, 3-5 years administrative / clerical (builder experience a plus)

Skills & Competencies

Bilingual experience preferred but not required (English / Spanish)

Must have a thorough knowledge of all available products used by the Company as it relates to product installation

Strong written and verbal communication skills

Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers

Communicate effectively with customers, co-workers and supervisors in a professional and courteous manner

Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues

Displays willingness to make decisions

Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions

Strong organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process

Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems

Company Description

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.

Company Description

We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.