Lead Store Clerk

Thrift Store Manager

This position is responsible for : Serves as lead worker to employees working in the Thrift Store; assisting store customers in donating, selecting, and purchasing store items; trains employees in the proper procedures for operating and maintaining a cash register; monitors employees work in progress and upon completion to ensure accuracy and completeness; maintains the cleanliness and orderliness of the store displays; ensures the security of store items and the cash register.

Key Responsibilities :

• Plans, schedules and assigns work of Store Clerks; instructs and trains employees in the proper methods and procedures; monitors work in progress and upon completion to ensure compliance with established store policies and procedures; assists employees in resolving routine problems; notifies Manager of unique operational or personnel problems.
• Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed; maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Ensures the store displays are properly prepared and maintained; supervises and participates in the rotation and / or rearranges of stock as directed; ensures that all items are returned to the proper location after customer's have handled.
• Assists customers by explaining store policy and responding to questions regarding the pricing and / or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Assists customers who are donating items to The Salvation Army; directs customers to the proper loading / unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and / or general information; may schedule and record donation pick-ups.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.
• Opens and / or closes store doors in accordance with the store schedule.

Other Responsibilities :

Physical Requirements and Working Conditions :

Employee Benefits :

Qualifications :

Education and Experience : High School diploma or G.E.D., and one year progressively responsible experience working in a retail store, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications : None

Equal Opportunity Employer : Veterans | Disabled