Customer Service Call Center
Customer Service Call Center
San Antonio , TX 78228
2021-12-28 2022-01-27 Employment Type : Contract Job Category : Customer Service Job Number : 52904 Pay Rate : 16 Job Description
You would be responsible for assisting management with customer service-related issues such as overseeing the feedback card release process, gathering and reviewing report data for accuracy, scheduling, organizing and creating agendas, and other support tasks within the customer service department.
Position Summary :
- Act as liaison between hospital staff, nurses, pharmacies, patients and providers
- Triage inbound calls for multiple facilities
- Manage and maintain daily provider schedules for each facility
- Notify staff and management of any changes to provider s contact info
- Accurately log inbound and outbound calls into database
- Perform other duties requested by management
Qualifications Needed :
- 6+ months of medical office reception experience
- High-volume call center experience preferred
- Experience with multi-line phones.
- Familiarity with an electronic practice management system is preferred.
- Medical terminology preferred.
- Excellent written and verbal communication and interpersonal skills
- Ability to work with minimal direction and handle stress
- Strong attention to detail and excellent decision-making skills
Pay Range : $14 - $15
Location : San Antonio, CA
Schedule : M-F, 11am 8pm
Medical Professionals connects healthcare and hiring. *Contact us today to learn more!*
Three reasons to work with Medical Professionals :
- We understand your goals, as well as the clients needs. Linking both creates the best long-term relationships for all.
- We are aware of current and future opportunities with numerous healthcare clients. This is good for you, because timing is critical when searching for the right job.
- We act as your adviser, to assist you with your resume, discuss your long-term goals for employment and review the most up-to-date interview techniques.
Medical Professionals helps you put your best foot forward throughout the hiring process. Contact us today!
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