Floating Assistant Property Manager

Floating Assistant Property Manager

Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties, and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

About the floating assistant property manager position : We're looking for a talented assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners.

Responsibilities include :

• Assisting the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Maintaining all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely completing daily, weekly, and monthly financial and leasing reports.
• Auditing records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collecting delinquent account balances from previous residents.
• Processing evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leasing apartments as needed.
• Inspecting buildings and grounds to ensure safety and cleanliness, and alerting maintenance to items that need to be repaired.
• Processing move-ins, move-outs, and lease renewals.
• Auditing all new and current lease agreements and resident files for accuracy.
• Assisting the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compos[ing] and preparing routine correspondence, rental notices, and other letters and memorandums.
• Assisting the property manager with resident relations and problem resolution.
• Assuming responsibility for the operations of the property in the absence of the property manager.
• Complying with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• May perform other duties as assigned.

Education and Experience : High school diploma is required. Bachelor's degree is preferred. Two to three years of experience in property management is required. Knowledge of resident rental lifecycle activities is required. Real estate license is preferred or may be required in some locations. Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements : Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. Ability to relay technical concerns with adequate detail, quickly and accurately. Capability to read, write, comprehend, and converse in English. Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. Excellent customer service and interpersonal skills with the ability to relate to others. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver's license, clean driving record and current auto insurance is required. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Our Core beliefs : Put people and partnerships first. Empower associates. Focus on solutions. Champion ideas that accelerate success. Deliver proof over promises.

Experience our award winning culture : Top 15 national finalist on the Best Places to Work Multifamily. Certified as a Great Place to Work since 2017. Listed as one of the Best Workplaces in Real Estate. Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal. Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.