Self Storage Facility Manager

Job Description

Job Description

JOB TITLE : Facility Manager

LOCATION : Denver, Colorado

JOB TYPE : Full-Time, Hourly-Non-exempt

SUPERVISOR / MANAGER : District Manager

PAY RANGE : $21 / hour starting

POSITION SUMMARY

Greenbox Self Storage is looking for a floating Facility Manager. Our self storage business needs a motivated operator who is up to the challenge of providing first class customer service, sales and facility upkeep across our five Self Storage locations across the Denver area, and RV & Boat location in Arvada.

Greenbox Self Storage Rockstars are always up to the challenge in our fast-paced facilities, are customer service-oriented, passionate, energetic, take ownership of their work, and able multi-task. They are confident in their decision-making abilities and possess a real go-getter attitude.

WHAT THE TEAM NEEDS FROM YOU

• Work location : This position is primarily based at our Centennial location. However, flexibility to work at all four Denver locations and one Arvada location as needed is required. This is non-negotiable.
• Demonstrate leadership and accountability when supporting the Senior Facility Manager with operations across our five storage facilities.
• Work independently at our properties, overseeing and completing operational activities across our five locations. This includes but is not limited to daily office tasks, retail sales, light maintenance and janitorial duties.
• Conduct weekly inspections at each of our five locations; confirm retail and rental inventory availability and ensure properties are in excellent “ready to rent” condition at all times.
• Willingness to work regular Saturdays.
• Provide consistent, seamless, and high-quality customer experiences.
• Resolve customer issues and concerns in a timely, effective, and highly professional manner.
• Escalate issues to Senior Facility Manager or District Manager for immediate resolution where appropriate.
• Rent storage spaces and manage the leasing process. Understand key facility differentiators, create value, and optimize every conversion opportunity.
• Meet and exceed weekly, monthly, and quarterly KPIs.
• Utilize our Point of Sales system (POS) to take payments and manage customer accounts. Collect and record check payments.
• Pursue collections and support the auctions process.

WHAT YOU WILL BRING TO THE TEAM

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

BENEFITS & PERKS

Paid vacation

GREENBOX SELF STORAGE MISSION

At Greenbox, we strive to meet the storage needs of our community while also taking care of the earth. With our solar powered, environmentally certified facilities, we aim to set the standard of sustainable enterprise in the self storage industry.

Please check out our state-of-the-art self storage facilities at www.GreenBoxSelfStorage.com

OUR COMPANY

Focus Companies is a Colorado-based collection of operating and investment companies. We acquire, develop and manage premium office, retail, residential, hospitality and mixed-use properties primarily in the Denver-metro area.

Our portfolio includes a diverse range of assets including retail and special event space, Coworking spaces, surface parking lots, and self-storage facilities. We also own several operating companies that occupy many of our real estate assets; Enterprise Coworking, Greenbox Self Storage, Where the Buffalo Roam and Focus Parking Systems.

Guided by the very same entrepreneurial spirit on which we were founded, Focus identifies and responds quickly to unique opportunities in the market with the mission of enhancing the communities in which we work and live. Our projects are executed through people of integrity, authenticity, professionalism, and drive.

OUR VALUES

Focus started with a single employee and their pushcart on Denver’s 16th Street Mall. Guided by the following values, we have grown the company and developed some of Denver’s highest profile and most exciting projects :