Concierge

Concierge

Overview :

London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a Hostess for our luxury watch boutique in the Americana Manhasset.

Responsibilities :

• The Client Experience Hostess ensures the delivery of a World Class Client Experience to all clients
• Operating in a professional manner and utilizing exceptional communication skills to engage the client, they will have excellent client facing and interpersonal skills
• Our Client Experience Hostess is responsible for facilitating unique and engaging client experiences using creative research and exceptional hospitality
• They will be well presented and have a positive 'can do' attitude that is infectious both to the client and colleagues alike
• The Client Experience Hostess will be a constant role model for the company culture, and ensure they become a way of working for the whole team giving every client (internal and external) a 'World Class Client Experience'
• Ensure clients are welcomed in a timely manner
• Use CRM to facilitate unique client experiences based on individual client interests
• Support in all aspects of the client experience and individual client journey and above all else keep clients needs first

Qualifications / Experience :

Exceptional communication and interpersonal skills

Ability to build excellent working relationships with clients

Understanding of World Class Customer Experience

Basic selling skills techniques

Experience of working within a high performing team

IT literate

Flexible / adaptable to change

Confidentiality at the highest level

A professional approach at all times

Excellent organizational skills

Able to multitask

Preferred Qualifications :

Experience as Client Hostess

Job Type :

Full-time

Salary :

$25.00 - $30.00 per hour

Benefits :

401(k) with employer matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Shift :

Monday – Friday

Weekends

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.