PPL Services Corporation • Louisville, Kentucky, US
30+ days ago
Job type
Full-time
Job description
Responsibilities
Advance in depth emerging technology and software delivery knowledge
Collaborate with business users, system analysts, developers, and ecosystem partners to bring innovative ideas from conception to launch at scale.
Assist in analyzing and researching new and existing products, procedures, and / or workflow needs associated with business systems.
Work in an iterative / Agile environment and be a strong team player.
Adopt emerging technologies and launch products / services faster with rapid prototyping & iterative methods.
Proven ability to take prototypes to production, following engineering best practices.
Build, configure, or customize the technical solution (reusable components, preconfigured solutions, cloud solution and services)
Work very closely with the System Architect and multiple Technology teams to champion the adoption of patterns, platforms, and tools to support the usage and conformity of solution architecture.
Manage automation and monitor application integration as code iteratively goes through assembly and product tests.
May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office / on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
Qualifications
Bachelor's degree and 5 years of related work experience OR 8 years of related work experience
Background in software development using C# / .NET Core and Azure Cloud technologies such as Azure COSMOS DB, Azure SQL Server, Azure API Management, Azure Cognitive Services, Azure App Services / Funtions, Azure App Insights, and Azure DevOps & CI / CD Pipelines.
Excitement, curiosity, and passion for shaping the future through digital technology.
Familiar with the latest technologies, trends, standards, products, and applicability
Ability to effectively adapt to rapid technological and business change while maintaining enthusiasm and displaying sound judgment.
Strong problem solving and analytics skills to be able to develop technology solutions that solve business problems quickly.
Ability to collaborate with internal and external teams to unblock critical issues during product development.
Preferred Qualifications :
Master's Degree in relevant technology / industry areas
Ability to collaborate with team members across different functional domains and technologies.
Working knowledge in one or more of emerging technologies (e.g., Microservices, DevOps, Multi-Cloud technologies, IoT, Intelligent Automation, RPA, Test automation, artificial intelligence, etc.)
Familiar with Workforce Management, Quality Management, and Outbound Dialer technologies.
Familiar with Microsoft Bot Framework.
Familiar with Twilio Contact Center and related Twilio technologies such as Programmable Voice, Messaging Services, Event Streams, Studio Flow, Serverless Functions, and Conversation Services.
Self-starter mentality and an ability to spin up, configure development and test environments.
Utilities industry experience
Excellent interpersonal relations skills
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