Sr. Manager, E-Commerce

Sr. Manager, E-Commerce

Marucci Sports, a wholly owned subsidiary of Fox Factory, was founded by two former MLB players and their athletic trainer who began handcrafting bats for some of the best players in the game from their garage in 2004. Fast forward to today, that dedication to quality and understanding of players' needs has turned Marucci into an All-American success story, the number one bat preferred by players and The Official Bat of Major League Baseball (MLB).

Position Summary :

The Senior Manager of Ecommerce is the business owner of the digital commerce channel, responsible for strategy, P&L, and growth across six brands. This role sits at the intersection of strategy and execution - setting vision, securing resources, and ensuring flawless execution. The Senior Director partners at the executive level to align e-commerce with marketing, product, and operational priorities, while building and leading a high-performing team to deliver a best-in-class customer experience.

Position Responsibilities :

• Own the e-commerce P&L across all brands, delivering revenue, profit, and customer growth targets.
• Define and drive the e-commerce roadmap, encompassing site platform and technology, customer experience and UX enhancements, conversion optimization, personalization, loyalty, promotional strategy, and new business initiatives.
• Represent e-commerce at the leadership table, report channel performance, opportunities, and risks.
• Partner with Operations on inventory allocation and planning to ensure product availability aligns with e-commerce demand, promotional calendars, and channel growth goals.
• Forecast e-commerce demand in collaboration with Ops and Finance, providing input into buys, replenishment, and safety stock for key launches and campaigns.
• Proactively identify risks (overstock, out-of-stocks, delayed inventory) and develop contingency plans with Ops and Marketing.
• Act as executive partner to Marketing, IT, Finance, and Product to align e-commerce strategy with company goals.
• Lead business-critical programs (site migration, brand expansion, omnichannel integrations).
• Oversee vendor / agency partnerships, contracts, and tech stack decisions to maximize ROI.
• Build, mentor, and scale the e-commerce team, ensuring clear roles and career growth opportunities.
• Manage the E-commerce Manager, who oversees merchandising, paid, and CRM / email execution.
• Champion innovation in e-commerce, exploring new channels, digital products, and customer engagement strategies.

Specific Knowledge, Skills or Abilities Required :

Position Qualifications :

Education :

Experience :

Work Environment and Physical Requirements :

Disclaimer : This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs' essential functions.

Note : FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social / recreational programs on merit and the principles of equal employment opportunity. FOX offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.