Healthcare Plus Admin Assistant

Job Description

Job Description

Now Hiring : Healthcare Plus Admin Assistant (Must be bilingual in English & Spanish)

Location : Crystal Lake, IL & Waukegan, IL (Must be willing to travel between both locations)

Hours : Full-Time | Monday–Friday | 8 : 00 AM – 4 : 30 PM

Pay : $20 per hour About the Role

We're looking for a dependable and organized Administrative Assistant to join our team!

This role plays a vital part in supporting daily branch operations, ensuring smooth communication, efficient workflow, and excellent service to both staff and participants. The ideal candidate is detail-oriented, proactive, and enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

Administrative Support

Perform general office duties such as filing, copying, scanning, typing, and organizing documents.

Handle sensitive information with professionalism and confidentiality.

Provide polite and professional communication via phone, email, and in person.

Answer and document incoming calls for Case Supervisors during field visits or PTO.

Conduct monthly FHCA calls to monitor participant services.

Follow up monthly with On-Hold participants to encourage service resumption before 60 days.

Process and submit participant referrals to CCUs and follow up after 30 days.

Transfer calls or email information to appropriate staff as needed.

Field Support / Outreach

Provide hands-on care for seniors as needed, including personal hygiene, meal prep, errand runs, and light housekeeping.

Support clients with dementia and memory care needs.

Travel between client homes as assigned.

Assist with occasional outreach or marketing activities.

Ensure the safety, comfort, and dignity of every client served.

Other Duties

Assist management and support staff with additional administrative projects as assigned.

Qualifications (Required)

• Bilingual in English and Spanish

Valid Driver's License

GED or High School Diploma

Bilingual in English and Spanish

Reliable transportation

Social Security number

Preferred

Strong reliability and flexibility

Previous caregiving or administrative experience

Proficient in Google Workspace (Gmail, Docs, Sheets, Slides)

Benefits

Paid Time Off (PTO)

Medical, Vision, and Dental Insurance

401(k) Retirement Plan

Why Join Us?

You'll be part of a supportive, mission-driven team that values compassion, teamwork, and professional growth. This role is perfect for someone who thrives in an administrative setting and enjoys helping others.

How to Apply :

Submit your resume and a brief cover letter to waukegan@hcpcaregivers.com

Job Posted by ApplicantPro