Enterprise Renewals Manager (Remote)

Enterprise Renewals Manager

Having surpassed $200M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us : AuditBoard is top-rated on G2.com and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!

Who We Are Looking For

We are seeking a passionate and motivated Enterprise Renewals Manager to join our dynamic Client Advisory Services (post-sales) team. This key individual contributor will play a vital role in maintaining market-leading retention rates and driving revenue growth.

Why This Role Is Exciting

As an Enterprise Renewals Manager, you will focus on the closed-loop process of subscription renewals and the expansion of our current customer base. You will assist with quoting, revising, reporting, and closing renewal opportunities. Your expertise in forecasting retention rates and expansion, driving business processes, and managing heavy transaction workloads will be crucial in securing revenue and mitigating risks.

Key Responsibilities

• Contract Planning : Develop and implement strategic renewal plans, initiate processes 6 months before contract end, conduct account research, navigate complex contract structures, and ensure timely renewals.
• Negotiation & Collaboration : Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes.
• Quoting and Documentation : Generate and deliver renewal quotes and order forms accurately and in a timely manner.
• Contract Execution : Manage coordination and execution of amendments and renewal documents.
• Forecasting & Communication : Provide accurate rolling 180 day forecasts, update Salesforce and forecasting system, and ensure clear, professional communication with customers.
• Feedback & Improvement : Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals.

Attributes of a Successful Candidate

Our Company Values

Perks

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.