Commercial Division Manager

Job Title

The purpose of this classification is to manage the staff and operations of and assigned division; incumbents are assigned to oversee one of three divisions : Residential Property, Commercial, or Personal Property.

Essential Functions

Manages, directs, and evaluates assigned staff : develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves / processes employee concerns and problems and counsels or disciplines as appropriate; completes employee performance appraisals; directs work; acts as a liaison between employees and department directors; and trains staff in operations, policies, and procedures. Organizes, prioritizes, and assigns work : prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex / problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate. Manages the collection of data impacting property valuation : ensures the collection of data on physical and economic characteristics of property, construction costs for various types of buildings, land development costs, income information, sales data, etc.; and ensures the verification of the physical and financial conditions impacting the reported sale price of property. Manages the review and validation of sales and statistical data : manages validation and verification process for sales data; researches, monitors and adjusts sales ratio utilizing standards established by the Georgia Department of Revenue; re-evaluates properties according to market sales study indicators; and performs computations and statistical analyses to calibrate each of the models of market behavior. Manages appeals process for the Board of Equalization, Hearing Officer, Arbitration, Mediation and Superior Court : ensures that taxpayer appeals are resolved promptly and equitably; meets with taxpayers and / or their representatives as appropriate; gathers and evaluates information regarding appeals; assists in answering interrogatories and discovery motions; provides testimony as needed; conducts research; makes recommendations regarding appeals; and assigns and monitors appeals processed by subordinate employees. Manages the application of appropriate techniques for the appraisal and audit of tangible personal property : determines appropriate exemption and classifications; provides training and guidance for practical application of cost, sales, and income approaches to valuations; provides guidance and direction for appraisal of unique or complex properties; and assigns and monitors appraisals processed by subordinate employees. Assists property owners, attorneys, tax representatives, governing authorities, and the general public with tax-related matters : and provides information and answers questions regarding appraisal methodology, appeals process, parcel ownership, parcel mapping, land characteristics, physical improvement data, and current or historical valuation. Assists in the development and implementation of budget for assigned area; and monitors expenditures for compliance with approved budget. Performs other related duties as assigned.

Minimum Qualifications Bachelor's Degree in Accounting, Finance, Public Administration, or related field required; supplemented by five years of experience in assessing and appraising property to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Licenses and Certifications

Must possess and maintain a valid Driver's License. Must possess and maintain a valid Appraiser IV certification issued by the Georgia Department of Revenue, an equivalent issued by the Georgia Real Estate Appraisers Board or any equivalent appraiser license or certification from another U.S. state or jurisdiction that meets or exceeds Georgia's Appraiser IV standards. Determination of equivalency will be made at the time of application review.

Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and / or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements Some tasks require the ability to communicate orally.

Environmental Factors Performance of essential functions may require exposure to adverse environmental conditions, such as rude / irate customers.

EEO Statement Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.