Customer Sales & Service Representative (CSSR)

Job Description

Job Description

Join a team that cares about our customers and you! JOHN EKNO-Farmers Insurance Agency in BREA, California, is looking for an experienced and committed individual to join our team as a Customer Sales & Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Weekends Off

Evenings Off

Bonus Opportunity

Paid Holidays

Responsibilities

• Develop insurance quotes, make sales presentations, and close sales.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Develop and maintain client relationships.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements