Talent.com
Director of Operations

Director of Operations

Miner, LTDSwedesboro, NJ, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Job Location & Travel

This position can sit and will travel to : Baltimore, Philadelphia and Southern New Jersey.

The Company

Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.

Benefits

At Miner we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include :

  • Competitive pay – Plus incentive opportunities!
  • Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
  • PTO and Paid Holidays
  • Training and mentoring – Learn from our experts in the industry
  • Advancement opportunities

Please view our benefits page to learn more about the Benefits to all Miner employees.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The Director of Operations will be responsible for managing all aspects of operations and service delivery and the overall financial performance of the self-perform service branches across the assigned territory.

Key Job Responsibilities

  • Direct and oversee all operations in an assigned territory. This includes P&L responsibility.
  • Provide guidance and support in planning, organizing and directing the activities of operations and service teams.
  • Partner with Regional Vice President to develop and execute strategy and policies.
  • Collaborate with Director of Sales to ensure continuity between operations and the sales team.
  • Communicate all operational and service-related activities across the team.
  • Work with clients, vendors and leaders across the territory to ensure goal congruence and consistently exceed our clients’ and employees’ expectations.
  • Manage the overall financial performance of the branches across the assigned territory.
  • Drive profitable growth through optimizing operations and effective management of assigned assets (people, financial and material).
  • Analyze operational processes and provide recommendations for improvements.
  • Analyze maintenance service operations to identify potential customers / markets.
  • Implement changes on pricing and gross margins.
  • Develop strategic operating plans for the self-perform branches that align with the growth and profitability objectives of the broader organization.
  • Coach Managers on appropriate levels of operating and overhead expenses incurred in service operations.
  • Account Receivable responsibility with a focus on timely execution for the assigned region.
  • Serve as a communication channel to share the best practice strategies and results that will enable growth.
  • Drive the effectiveness of service operations and make changes to improve performance and ensure that contractual obligations are completed, and customer satisfaction is achieved.
  • Drive accountability for key metrics performance indicators that move the business forward.
  • Manage process changes, enhancements and modifications to facilitate implementation of new or improved business processes.
  • Builds and support an environment that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance targets.
  • Other duties as assigned by supervisor.
  • Travel Required 50% of the time across the assigned territory
  • Key Performance Measurements

  • A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
  • Management of team goals including : attitude; diligence; contributions; and willingness & ability to learn new skills and information.
  • Equipment Installation and Maintenance Service Sales Revenue, strong incremental improvement to Plan.
  • Equipment Installation and Maintenance Service Gross Profit Revenue, strong incremental improvement to Plan.
  • New customer growth.
  • Growth of existing customer services utilized.
  • Driving key business initiatives as the customer needs change.
  • Other key metrics prescribed by Miner Ltd. leadership, resulting in positive customer and Company impact.
  • Requirements :

  • Bachelor’s Degree preferred. Master’s Degree is a plus.
  • Experience with multi-site, geographically distributed workforce.
  • Operations experience in a branch-based service industry.
  • Experience with direct management experience.
  • Previous Sales and / or Account Management success, preferred.
  • Excellent interpersonal skills and a collaborative management style.
  • Excellent verbal, analytical, organizational, writing and presentation skills.
  • Extensive skills in Microsoft Office Products.
  • Deep understanding of financial analysis and reporting, key business metrics, forecasting, and annual budgeting.
  • Proven ability to thrive in a fast paced, technology driven service environment.
  • Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
  • Must be results-oriented and demonstrate the ability to work independently and in a team environment as well as to lead and / or participate in cross-functional teams.
  • Demonstrated success working in highly collaborative environments with a track-record of accomplishments in measurable business metrics.
  • Must possess innovative leadership, communication, delivery, consultative, partnership, and team building skills.
  • Travel within the region by car or airplane is mandatory. Travel expectations is 25-30%.
  • The selected candidate will be required to pass a criminal history background check.
  • This job description is subject to change at any time.
  • Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC / DC power in the work environment.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed. Exposure to high voltage AC / DC power is very common in many work environments. The noise level in the work environment is moderate to high.

    Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

    Disclaimer

    This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group’s Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.

    Salary Range

    The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.

    Create a job alert for this search

    Director Of • Swedesboro, NJ, US

    Related jobs
    • Promoted
    Director of Business Operations

    Director of Business Operations

    Delaware River & Bay Authority (DRBA)New Castle, DE, United States
    Full-time
    DIRECTOR OF BUSINESS OPERATIONS.Salary commensurate with experience and skills).Opening Date : November 6, 2025 Closing Date : November 20, 2025.The Director of Busine...Show moreLast updated: 3 days ago
    • Promoted
    Operations Director

    Operations Director

    Spectraforce TechnologiesPlymouth Meeting, PA, United States
    Full-time
    Director of Operations (Global Commercial Services).Location : Remote - Flexible but able to do East Coast shift.Strong understanding of operational governance, KPI / SLA frameworks, and continuous im...Show moreLast updated: 11 days ago
    • Promoted
    Director Of Operations

    Director Of Operations

    Middletown Real Estate TeamMiddletown, DE, US
    Full-time
    Join one of the fastest-growing real estate companies in the nation!.We credit our success to our collaborative culture, WOW-level customer experience, and doing business differently.We’re cu...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Director of National Operations

    Senior Director of National Operations

    The Common MarketPhiladelphia, PA, US
    Full-time
    Senior Director Of National Operations.Location : Remote with regular travel to regional Chapters (Philadelphia, Chicago, Houston, Atlanta) Reports to : Chief Executive Officer Supervises : Chapter Op...Show moreLast updated: 30+ days ago
    • Promoted
    Global Operations Director

    Global Operations Director

    Boston IVFKing of Prussia, PA, US
    Full-time
    Global Chief Transformation Officer.The Global Director of Operations is a strategic enabler who partners with IVIRMA’s regional COOs and CEOs to elevate operational capabilities and drive pe...Show moreLast updated: 11 days ago
    • Promoted
    Assistant Director of Operations

    Assistant Director of Operations

    InsideHigherEdPhiladelphia, Pennsylvania, United States
    Full-time
    Assistant Director of Operations.Reporting to the Executive Director, the Assistant Director of Operations develops and implements technology and data-driven systems, procedures, and solutions to c...Show moreLast updated: 30+ days ago
    Director of Operations - Water Division

    Director of Operations - Water Division

    UtilitiesOneVoorhees Township, NJ, US
    Full-time
    Quick Apply
    As a trusted turnkey solutions provider across.In addition to our core operations, we offer.We believe our greatest strength is our people — a team of dedicated professionals who bring expertise, c...Show moreLast updated: 13 days ago
    • Promoted
    DIRECTOR BUSINESS OPERATIONS POPULATION HEALTH

    DIRECTOR BUSINESS OPERATIONS POPULATION HEALTH

    Cooper University Health CareCamden, NJ, United States
    Part-time
    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team.Our extraordinary professionals are continuously discovering clinical innovati...Show moreLast updated: 30+ days ago
    • Promoted
    Sr Director, Site Operations - Philadelphia

    Sr Director, Site Operations - Philadelphia

    Philadelphia StaffingPhiladelphia, PA, US
    Full-time
    The primary purpose of this position is to direct departmental functions at the Philadelphia site to ensure that the corporate goals and objectives of the worldwide bioMerieux organization are achi...Show moreLast updated: 4 days ago
    • Promoted
    Director of Field Operations

    Director of Field Operations

    G&E PartnersPhiladelphia, PA, United States
    Full-time
    Field Operations Manager – Industrial Construction (Northeast Region).Northeast United States (Travel Required).Industrial / Manufacturing / Mission Critical. An established and reputable general co...Show moreLast updated: 4 days ago
    • Promoted
    Corporate Director of Operations

    Corporate Director of Operations

    Vantage Point Retirement IncExton, PA, US
    Full-time
    Corporate Director of Operations.Vantage Point Retirement Living, the area’s premier senior living development and management company, is currently seeking a high-energy, solutions-focused le...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Director of Sales Operations

    Senior Director of Sales Operations

    Medical GuardianPhiladelphia, PA, US
    Full-time
    Medical Guardian and MobileHelp, a Medical Guardian brand, are leading consumer healthcare service brands, providing connected health and safety solutions for aging-in-place.With high-performing in...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Parish Operations

    Director of Parish Operations

    Archdiocese of PhiladelphiaRidley Park, PA, US
    Full-time
    St Madeline Parish, Ridley Park, Pennsylvania.Regular full time (40 hours / week) exempt with benefits.All clearances and background checks required. Submit a resume and any relevant supporting docume...Show moreLast updated: 23 days ago
    • Promoted
    Director, Development Operations IT Business Partner

    Director, Development Operations IT Business Partner

    Incyte CorporationWilmington, DE, United States
    Full-time
    Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...Show moreLast updated: 4 days ago
    • Promoted
    Director of Operations

    Director of Operations

    Private ListingPhiladelphia, PA, US
    Full-time
    Restaurant Director, Director of Operations.Established Philadelphia restaurant is looking for an experienced Restaurant Director to oversee restaurant operations. Love of the Hospitality industry; ...Show moreLast updated: 18 days ago
    • Promoted
    Director of Operations

    Director of Operations

    Miner, LTDPhiladelphia, PA, US
    Full-time
    This position can sit and will travel to : Baltimore, Philadelphia and Southern New Jersey.Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-...Show moreLast updated: 3 days ago
    • Promoted
    Director of Operations

    Director of Operations

    Coast Professional, Inc.Voorhees Township, NJ, US
    Full-time
    This is an in-office opportunity located at 401 White Horse Rd, Voorhees, NJ 08043.Number of openings for this position.The Director of Operations is responsible for all High-Risk transactions as d...Show moreLast updated: 6 days ago
    • Promoted
    Director, Call Center Operations

    Director, Call Center Operations

    Main Line HealthBroomall, PA, US
    Full-time
    Director Of Call Center Operations.Could you be our next Director of Call Center Operations?.Under the direction of the AVP for System Patient Access the Director for Call Center Operations has day...Show moreLast updated: 1 day ago