Security Operations Center Dispatch Supervisor

Security Operations Center Dispatch Supervisor

Reporting to the Associate Director, Security Operations Center, the Dispatch Supervisor will lead a team of dispatch professionals in the day-to-day operations. This position is expected to serve as the subject matter expert while providing necessary support to the team members. The Dispatch Supervisor will apply working knowledge of communications, equipment theory, training and procedures to provide leadership, technical guidance and direction to the Communication Officers of the SOC. This position is considered a working supervisor, and in will be expected to provide operational dispatching and records support. This position requires the ability to work a standard work week with occasional extended hours. The incumbent will need general availability to work non-traditional hours based on organizational need. A satisfactory job performance requires : ability to multi-task in a high paced work environment and the ability to work under potentially stressful conditions. Interactions / contacts occur daily with the campus community while performing work and responding to emergencies. Work is reviewed regularly by the Associate Director, SOC to ensure it is performed efficiently, safely, and meets both expectations and applicable requirements. A performance appraisal is conducted annually.

Minimum Requirements :

• High school diploma or equivalent
• Basic DPSST Telecommunications certification
• 2 years of relevant law enforcement dispatch experience.
• One year of law enforcement dispatch lead work, Field Trainer, or supervisory experience
• Possess or have the ability to possess a valid Oregon Driver's License
• Possess or have the ability to possess LEDS certification
• Must successfully pass a comprehensive background assessment that includes : criminal history check; driving record review; medical examination; psychological evaluation; drug screening; and an inclusive appraisal of work history.

Special Requirements :

Professional Competencies :

Preferred Qualifications :

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.

The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.