Administrative Assistant III

Administrative Assistant III

Bring Your Organizational Skills to the Heart of County Operations

General Statement of Duties : Under minimal supervision, provides administrative and clerical support to a department within the organization or the organization as a whole. Distinguishing features of the class include typing correspondence and memos, greeting visitors, tracking expenses, coordinating schedules, assisting with the employment process, maintaining calendars, preparing reports, ordering office supplies, and other administrative services as requested. May serve in an entry-level supervisory role for subordinate clerical staff as needed by the department. Responds to inquiries from colleagues and visitors requiring a complex understanding of County or departmental policies and procedures. Ensures inquiries are addressed and resolved. Highly complex inquiries are escalated to higher levels within or outside of the department. Work usually requires considerable public contact with program clientele, employees, other departments or the public. Positions operate with a high level of independence. Positions in this class routinely conduct research and analysis for unit or special reports or special assignments. Work is evaluated for proper application of policies and procedures and for quality and completeness of reports and recommendations.

Duties and Responsibilities : Essential duties and tasks include coordinating the administrative work of the unit or department and office support staff, recommending and updating manuals and procedures for own area, creating filing systems and monitoring efficiency, assisting in department or area budget planning / preparation, answering questions from employees or the public concerning policies, procedures, or deadlines, interpreting and explaining policies, procedures, records, etc., providing training and technical assistance to staff, communicating, interpreting and training others on departmental policies, and updating policies and procedures for the area to which assigned.

Recruitment Standards : Knowledge, skills, and abilities include considerable knowledge of office systems and techniques, general knowledge of accounting practices and principles, ability to practice effective communication techniques, considerable knowledge of effective administrative practices, ability to analyze and interpret policy and procedural guidelines, ability to work independently and exercise good judgment, skill in navigating related departmental software, and skill in organizing work flow and coordinating activities.

Typical Qualifications : Minimum Qualifications : Bachelors degree from an accredited college or university with one year of progressively responsible administrative, office management experience; OR Associates Degree with three years of progressively responsible administrative or office management experience; OR High School with five years of progressively responsible administrative or office management experience. Preferred Qualification : Associates or Bachelors degree.

Physical Demands : Work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, driving an automobile, or use of a PCs or other VDTs to accomplish work objectives. No specific physical demands required. Mental demands and normal stress regarding achieving work deadlines are present. Working Conditions : Work environment involves normal, everyday discomforts or unpleasantness. Work area has adequate light, heat, and ventilation; environment is organized and stable. Hazards : Work presents no significant hazards to employees. May Require Driving : This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.