Overview
Asset Manager role at ORIX Corporation USA. The Asset Manager within the FHA / USDA Risk Management section performs loan surveillance to manage higher risk loans, monitors loan performance to protect the company from default, and conducts loan workout activities on the troubled FHA and USDA servicing portfolio. This position monitors compliance with loan terms and government agency loan program guidelines, evaluates the physical condition of properties, and works with clients to address financial / operational issues to avoid or cure defaults. The Asset Manager supports the mortgage servicing department by providing customer service to borrowers, borrower’s representatives, and internal contacts, while maintaining outstanding documentation of all activities and a professional demeanor. The role coordinates with bankers, associates, external counsel, government agency personnel, and other third parties to carry out post-closing requests and serves as the main point of contact for an assigned portfolio with a high concentration of substandard risk loans.
Essential Duties And Responsibilities
- Performs loan surveillance activities for seniors housing, multifamily housing, and healthcare projects.
- Carries out in-depth financial statement analysis of cash flows, net operating income, debt service coverage, and capital expenditures.
- Prepares and presents credit watch list rating write ups for executive review and approval.
- Coordinates loan workout activities with borrowers, operators, management agents, government personnel, company managers, and legal counsel.
- Analyzes loan agreements to understand loan covenants and remedies.
- Works with counsel and management to draft business communications to borrowers.
- Performs late payment collection procedures.
- Coordinates periodic site inspections of mortgaged properties and works with borrowers to address deferred maintenance items.
- Evaluates service and care surveys and works with borrowers to correct deficiencies.
- Responds promptly and provides periodic updates to all customer inquiries.
- Regularly researches online resources for agency handbook content and periodic updates.
- Facilitates and documents post-closing transactions such as ownership changes, operator and management agent changes, accounts receivable financing, and collateral releases.
- Maintains loan servicing files with detailed documentation in an organized manner.
- Reviews and approves escrow disbursement requests.
- Works with borrowers to maintain sufficient balances in replacement reserve escrows and establishes deposits for future capital needs.
- Prepares payment collection schedules and processes payment changes for escrow accounts including mortgage reserve funds and replacement reserves.
- Processes changes in borrower, operator, or management agent contact information.
- Ensures all job functions are compliant with investor requirements and internal policies. Provides guidance, mentorship, and training for department Associates and Analysts with potential to supervise; provides reviews and signature approvals according to company guidelines.
- Works professionally and harmoniously with team and coworkers.
Education, Skills And Experience
Bachelor’s degree in business administration, finance, accounting, government / political science or related area.Minimum of five years of progressive experience in commercial mortgage servicing or commercial real estate asset management is preferred. HUD and USDA specific servicing or asset management experience is preferred.Excellent organizational, communication, presentation, and interpersonal skills.Ability to plan, organize, prioritize assignments, and meet deadlines; ability to manage multiple assignments and transactions simultaneously.Demonstrated ability to maintain confidentiality and to use discretion in daily activities.Professional business image and excellent command of English, both verbally and in writing.Ability to learn quickly and work independently and as part of a high-performance team.Flexibility and ability to work under pressure with tight deadlines; adjust priorities in a changing environment.Desire to lead, train and mentor Associates and Analysts.Life at ORIX
We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides healthcare and financial protection, while emphasizing a healthy work / life balance.
You Time
Competitive vacation policy, floating personal holidays, extensive leave options, observed holidays, and more.
Family Care
Benefits include infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave.
Flexible Work Arrangements
Hybrid working model with a 3-day in-office minimum requirement.
ORIX USA is an equal opportunity employer and is committed to diversifying its workforce. All employees and applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.
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