Remote Customer Service Representative - Charleston, WV
CVS HealthOxnard, CA, US- Full-time
- Remote
Member Service Representative
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
- Must live within 50 miles of Charleston, WV
- Training Schedule : (First 6 weeks) 8 : 30 AM - 5 : 00 PM EST, Monday through Friday
- Production schedule : 8 : 30 AM - 5 : 00 PM EST, Monday through Friday
As a Member Service Representative, you will be providing telephone assistance to Aetna Medicaid members and providers. You will assist with an array of inquiries such as eligibility, provider changes, and requests for ID cards. We strive to provide an excellent experience to our callers each and every time. Calls are inbound and strong customer skills are required to be successful in this role. Responsibilities include but limited to the following :
Required Qualifications
Preferred Qualifications
Education
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$17.00 - $25.65
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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