Turboprop Service Manager

Job Description

Job Description

Job Summary

The Turboprop Service Manager is responsible for managing technicians, equipment, and other resources needed to complete individual corporate aircraft projects to ensure the safe completion of work within compliance of 14 CFR Part 145 standards.

This person will be responsible for ensuring the technicians use appropriate current technical data, and all aircraft / component work orders scheduled for completion by their assigned personnel falls within the limits of Western Aircraft’s certified repair station ratings. They will also be responsible for budgeting, bidding / forecasting project requirements to ensure quality standards are met and profitability of the department is maintained.

Duties & Responsibilities

• Directly manages multiple projects incorporating maintenance, avionics, and interiors
• Ensures on time delivery of assigned projects
• Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects
• Acts as customer liaison providing timely information regarding assigned projects
• Ensures proper documentation of customer approvals
• Provides accurate invoices to customers
• Ensures customer accounts are within established credit limits before return to service of aircraft
• Provides accurate information regarding assigned projects at daily production meetings
• Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning
• Provides feedback to department heads regarding process improvement
• Works flexible hours to accommodate arrivals and departures of assigned projects
• Directly supervises assigned Team Lead Technician
• Writes annual performance evaluations and disciplinary actions for assigned technicians
• Indirectly supervises up to 35 technicians at all levels
• Motivates, mentors, trains, and provides constructive criticism of assigned team members
• Ensures accuracy of all assigned work orders and closes them in a timely manner
• Ensures proper care of customer property at all phases of maintenance work
• Understands and follows all safety procedures

Qualifications & Job Requirements

Other prerequisites

Work Environment & Physical Requirements

Available Benefits

Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.