Talent.com
Customer Service Representative
Customer Service RepresentativeCustomer Care Expertise LLC • Saint Petersburg, FL, US
Customer Service Representative

Customer Service Representative

Customer Care Expertise LLC • Saint Petersburg, FL, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product / services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods / tools
  • Reach personal / customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt / respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree
  • Create a job alert for this search

    Customer Service Representative • Saint Petersburg, FL, US

    Related jobs
    Customer Service Representative

    Customer Service Representative

    Robert Half • Clearwater, FL, US
    Full-time
    We are looking for a motivated Customer Service Representative to join our team in Chesapeake, Virginia.This is short-term Customer Service Representative contract position where you will play a ke...Show more
    Last updated: 11 hours ago • Promoted • New!
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Ridgecrest, Florida
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Healthcare (Part Time) - $2,700+ in potential bonuses! (Sun City Center)

    Customer Service Representative - Healthcare (Part Time) - $2,700+ in potential bonuses! (Sun City Center)

    Maximus • Sun City Center, Florida, US
    Part-time
    General information Job Posting Title Customer Service Representative - Healthcare (Part Time) Date Wednesday, July 30, 2025 City Riverview State FL Country United States Working time Part-time Des...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget Group • Tampa, FL, US
    Full-time +1
    Job Opportunity At Avis Budget Group.Monthly Commission Opportunity Shift Premium may Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Graybar • Tampa, FL, US
    Full-time
    Customer Service Representative.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers o...Show more
    Last updated: 23 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    National Seating & Mobility • Tampa, FL, US
    Full-time
    Customer Service Representative.Full-time Opportunity| 8-hour shift (day) | Monday Friday | Competitive Pay.What is it like to work at National Seating & Mobility (NSM)?.We provide each team membe...Show more
    Last updated: 30+ days ago • Promoted
    Sr Customer Service Representative

    Sr Customer Service Representative

    Genuine Parts • Tarpon Springs, FL, US
    Full-time
    Senior Customer Service Representative.Under limited supervision, the Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectation...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Fay Servicing • Tampa, FL, US
    Full-time
    Customer Service Representative.Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans.As a specialty mortgage...Show more
    Last updated: 30+ days ago • Promoted
    Bank Customer Service Representative

    Bank Customer Service Representative

    MCI • Tampa, FL, US
    Full-time +1
    Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Leeds Professional Resources • Brandon, FL, United States
    Full-time
    We are hiring a customer service representative to manage customer queries and complaints.To do well in this role you need to be able to remain calm when customers are frustrated and have experienc...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Atkore • Tampa, FL, US
    Full-time
    Customer Service Representative.Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together a future focused on serving the cus...Show more
    Last updated: 29 days ago • Promoted
    Customer Service Representative (Brandon)

    Customer Service Representative (Brandon)

    Leeds Professional Resources • Brandon, FL, US
    Part-time
    We are hiring a customer service representative to manage customer queries and complaints.To do well in this role you need to be able to remain calm when customers are frustrated and have experienc...Show more
    Last updated: 23 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Atkore International • Tampa, FL, United States
    Full-time
    Customer Service Representative.Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the cu...Show more
    Last updated: 1 day ago • Promoted
    Store Customer Service Specialist (Floater)

    Store Customer Service Specialist (Floater)

    Sherwin Williams • Ruskin, FL, US
    Full-time
    This FULL-TIME position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questio...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget Group • Tampa, FL, US
    Full-time +1
    Job Opportunity At Avis Budget Group.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    CRH • Tampa, FL, US
    Permanent
    Customer Service Representative.Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside.The manufacturer'...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service and Sales Representative

    Customer Service and Sales Representative

    Channel Focus, Inc. • Clearwater, FL, United States
    Full-time
    Our clients are leaders in the .By combining strong customer connections with unique sales and marketing strategies, we create unmatched value and lasting growth. We are seeking a motivated Customer...Show more
    Last updated: 8 hours ago • Promoted • New!
    Tax Customer Service Representative II (Experienced)

    Tax Customer Service Representative II (Experienced)

    Valor VIP • Tampa, FL, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    David's Bridal • Tampa, FL, US
    Part-time
    Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Staffing • Tampa, FL, US
    Full-time
    Delivers specific delegated technical, administrative, or operative tasks assigned by a supervisor.Participate in preparing and reviewing statements and document related to business operations / Fi...Show more
    Last updated: 30+ days ago • Promoted