Patient Access Representative

Job Summary :

The Patient Access Representative II is responsible for securing and providing information to patients, families, and funding sources to register, schedule, and / or obtain authorizations for inpatient, outpatient, and / or diagnostic services. This role requires excellent customer service skills, basic computer knowledge, and the ability to perform data entry efficiently.

Location : San Diego, California, United States

Responsibilities :

• Secure and provide information to patients, families, and funding sources for registration, scheduling, and authorizations.
• Demonstrate customer service skills to develop rapport with diverse customers.
• Perform data entry functions to maintain productivity standards.
• Utilize knowledge of insurance verification, authorization, and eligibility requirements.
• Answer unit phone and directs calls accordingly.
• Perform selected patient registration activities.
• Coordinate equipment / supply needs. Notifies appropriate department of equipment malfunction.
• Perform any other related duties (e.g., clerical, technical duties) as assigned.

Required Skills & Certifications :

Preferred Skills & Certifications :

Special Considerations :

Scheduling :