Supplemental Health Claims CSR (Remote)

Call Center Representative

Provide call center callers with timely, accurate, and customer-focused claim information, solicit information needed to perfect the claim, consistently deliver a superior level of customer service, document the claim system, work with the Supplemental Health and Limited Medical Benefit products, and perform well in a call center team environment.

Required Skills & Abilities :

• Minimum of 2 years of experience in a call center environment, within the health insurance / medical claims industry.
• Strong understanding of health insurance claims and benefits. Particularly Scheduled Accident, Critical Illness, and Hospital Indemnity plans preferred.
• Knowledge of HFCA 1500 & UB04 forms
• Ability to recognize CPT & revenue cycle codes.
• Must have a high school diploma or GED.
• Proficiency in MS Office applications

Key Responsibilities :

Details :

The pay range for this position is $18.00 - $22.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off / Leave (PTO, Vacation or Sick Leave)

This is a fully remote position. Application Deadline This position is anticipated to close on Nov 7, 2025.